Store Manager - Penrith

Sercanto; Penrith City Council; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Staff discounts

Career development

Supportive culture

Generous rosters

Job summary

Universal Store is seeking a passionate, creative, and driven retail leader to step into the Store Manager role. This opportunity suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences.

The successful candidate will work a Tuesday–Saturday roster, including late‑night trade, and will lead from the floor while developing high‑performing teams in a fast-paced youth fashion environment.

Qualifications

• Minimum of store management experience in fashion retail.
• Proven ability to lead medium to large teams.
• Strong communicator who motivates and develops staff.
• Track record of achieving and exceeding sales targets.
• Excellent attention to detail and store profitability.
• Able to adapt to a fast-paced, changing environment.
• Roster, budgeting, and scheduling experience.

Responsibilities

• Lead day-to-day store operations with a strong and visible floor presence.
• Inspire, coach, and develop a large, diverse team to build future leaders.
• Deliver outstanding customer experiences in line with Universal Store service standards.
• Drive sales performance and store profitability through strong cost and productivity management.
• Manage rostering, budgets, and scheduling to achieve business and payroll targets.
• Maintain visual merchandising, presentation standards, and overall store efficiency.
• Recruit, train, and support team members through clear, honest, and constructive feedback.
• Uphold and role-model Universal Store’s values, culture, and brand expectations.

Skills

Store management

Team leadership

Customer service

Sales targets

Communication

Attention to detail

Retail operations

Store profitability

Job description

Job Description

The Opportunity Universal Store is seeking a passionate, creative, and driven retail leader to step into the Store Manager role. This opportunity suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences. If you’re passionate about youth fashion, developing high‑performing teams, and delivering excellence in a fast‑paced retail environment, we’d love to hear from you. The successful candidate will work a Tuesday–Saturday roster, including late‑night trade.

Responsibilities

• Lead day‑to‑day store operations with a strong and visible floor presence
• Inspire, coach, and develop a large, diverse team to build future leaders
• Deliver outstanding customer experiences in line with Universal Store service standards
• Drive sales performance and store profitability through strong cost and productivity management
• Manage rostering, budgets, and scheduling to achieve business and payroll targets
• Maintain visual merchandising, presentation standards, and overall store efficiency
• Recruit, train, and support team members through clear, honest, and constructive feedback
• Uphold and role‑model Universal Store’s values, culture, and brand expectations

Skills and Experience

• Strong retail background with hands‑on experience across both shop floor and stockroom
• Proven experience as a Store Manager, leading medium to large teams
• A warm, energetic communicator who leads with positivity and purpose
• Ability to adapt and thrive in a fast‑paced, ever‑changing environment
• High attention to detail with a strong understanding of retail profitability
• Proven success in achieving and exceeding sales targets
• Confident in delivering feedback and communicating effectively at all levels

What We Offer

• A business that genuinely invests in your growth and career pathway
• Comprehensive technical and leadership development
• A strong and supportive team culture
• Generous staff discounts and favourable rosters
• A workplace where your ideas, creativity, and input are valued

Our Values

• Care for Everyone
• Here to Help Make It Work Better Than Good
• Contribute

Due to the high volume of applications, only shortlisted candidates will be contacted.