Store Leader: Elevate Customer Experience & Team Performance

Dusk; Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Generous team member discount across/D

Monthly store bonus program

Recognition and celebration programs

Employee Assistance Program (EAP)

Leadership development and progression

Job summary

Dusk in Australia is seeking a Store Manager to lead a team, deliver exceptional customer experiences, and drive store performance in a fast-paced retail environment.

You will manage rostering, stock, and visual merchandising, coach staff, and bring the dusk brand to life daily. This hands-on, values-led leadership role rewards clear communication, high standards, and a focus on customer connection.

Qualifications

• A confident and values-led leader with proven experience in retail management.
• Committed to creating a high-performing, high-trust team environment.
• Motivated by meaningful connection and customer experience.
• Calm, focused and ready to solve challenges with clarity and care.
• Organised, outcomes-driven, and energised by the fast pace of retail.

Responsibilities

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences.
• Drive performance across the customer experience, store sales, and store presentation.
• Create a team culture grounded in trust, fun, and our values.
• Lead day-to-day operations including rostering, stock management and visual merchandising.
• Coach, develop, and grow your team through clear communication and meaningful feedback.

Skills

Retail leadership

Customer experience

Team development

Communication

Job description

Dusk in Australia is seeking a Store Manager to lead a team, deliver exceptional customer experiences, and drive store performance in a fast-paced retail environment.

You will manage rostering, stock, and visual merchandising, coach staff, and bring the dusk brand to life daily. This hands-on, values-led leadership role rewards clear communication, high standards, and a focus on customer connection.