Store Duty Manager — Lead Team & Customer Experience

ALDI; Northern Beaches Council; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly rate

Shift allowances

Paid parental leave

Health insurance

Employee assistance program

Free physiotherapy

Wellbeing program

Job summary

ALDI is hiring a Duty Manager to lead store operations and supervise the team across shifts. You will ensure smooth store running, guide colleagues, handle customer inquiries, and contribute to a safe, efficient shopping environment.

In this role, you will open/close the store, train new team members, and maintain high service standards at the tills while keeping shelves stocked and customers satisfied. This is a great opportunity to develop leadership skills within a dynamic, community-minded

Qualifications

• Demonstrate initiative to improve work quality and efficiency.
• Communicate effectively with colleagues at all levels.
• Exhibit professionalism, fairness and responsibility in every interaction.
• Manage workload effectively, even under pressure.
• Lead by example to promote a positive team spirit.
• Provide courteous and consistent customer service.

Responsibilities

• Open and close the store and supervise shifts.
• Provide clear, constructive feedback to the team.
• Assist in training and onboarding of team members.
• Serve customers at registers with a smile.
• Keep shelves stocked so customers find their favourites.
• Monitor incidents and hazards to keep everyone safe.

Skills

Leadership

Team supervision

Customer service

Communication

Initiative

Professionalism

Job description

ALDI is hiring a Duty Manager to lead store operations and supervise the team across shifts. You will ensure smooth store running, guide colleagues, handle customer inquiries, and contribute to a safe, efficient shopping environment.

In this role, you will open/close the store, train new team members, and maintain high service standards at the tills while keeping shelves stocked and customers satisfied. This is a great opportunity to develop leadership skills within a dynamic, community-minded