Store Department Lead — Retail Ops & Merchandising

Spotlight Retail Group (SRG); Horsham; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary + super

Quarterly profit share

Leadership training program

2 full weekends off every month

Employee assistance program

Staff discount card (Spotlight, Harris

Anaconda discount card

Job summary

Spotlight Retail Group in Australia is seeking a store leader to support daily operations across a high-volume department. You will drive sales, manage stock, and lead a team to deliver exceptional customer service.

The ideal candidate has strong retail leadership experience, hands-on visual merchandising skills, and an owner's mindset for the department. Training and development opportunities, weekends off as stated, and supportive culture are part of the role.

Qualifications

• Strong retail leadership experience preferred.
• Excellent time management skills.
• Visual merchandising experience.
• Physically capable to handle large volumes of stock.
• Having an owner's mindset for your department.
• A passionate attitude that inspires your Team.
• A resilient & innovative problem solver.
• Strong verbal and written communication skills.
• IT competency.
• First Aid certified or willing to be trained (fully funded).

Responsibilities

• Supporting the Store Manager in managing daily operations.
• Monitor daily stock recovery in your department.
• Achieve sales growth and meet department KPI targets.
• Build your team to deliver exceptional customer service.
• Lead by example in all areas.
• High volume stock management.
• Executing department Visual Merchandising and standards.
• Launching and planning catalogue campaigns.
• Stock integrity initiatives to increase department profit.

Skills

Retail leadership

Time management

Visual merchandising

Owner mindset

Team motivation

Resilience & problem solving

Communication skills

IT literacy

First Aid certified

Tools

IT tools

Job description

Spotlight Retail Group in Australia is seeking a store leader to support daily operations across a high-volume department. You will drive sales, manage stock, and lead a team to deliver exceptional customer service.

The ideal candidate has strong retail leadership experience, hands-on visual merchandising skills, and an owner's mindset for the department. Training and development opportunities, weekends off as stated, and supportive culture are part of the role.