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Benefit Cosmetics in Cairns is seeking a Store Business Manager to lead our Brow Bar and retail floor, reporting to the Regional Retail and Education Manager. You will coach your team, drive sales, manage stock and training, and ensure a 5-star customer experience while delivering on KPIs.
This full-time role requires Beauty Therapy qualifications, strong leadership, and full Australian working rights, with weekend and late-night shifts.
Benefit Cosmetics is the #1 Brow Brand globally, with over 40 years of experience shaking up the beauty industry. Known for our innovative products, expert services, and playful personality, we pride ourselves on delivering exceptional customer experiences while fostering a fun, inclusive, and high-performing workplace.
As the largest employer of Brow Experts worldwide, Benefit continues to lead the way in beauty services and retail excellence.
We are seeking a Store Business Manager to lead our Myer Cairns Brow Bar and retail business in a full-time capacity (38 hours per week). Reporting into the Regional Retail and Education Manager, you will lead by example as the ultimate Brand Ambassador, driving commercial results while motivating and developing your team.
Lead, coach and motivate the team to deliver a consistent 5-star customer experience
Drive sales performance, achieving targets and key performance indicators (KPIs)
Oversee day-to-day store operations, including sales reporting, stock management and visual merchandising
Deliver in-store product training and execute new product launches and promotional activity
Act as a positive role model, embodying Benefit's brand values and service standards
A confident, energetic leader who thrives in a customer-focused retail environment
Passionate about beauty, services and team development
Proven experience in driving sales performance and managing KPIs
Strong organisational and communication skills
Approachable, inclusive, and not afraid to think outside the box
Holds Beauty Therapy qualifications
Willing to undertake waxing training
Full Australian working rights
Available to work in key trading periods, including weekends and late-night shifts
Competitive base salary with generous monthly commission, bonuses and incentives
Attractive product allowance, managers' allowance and complimentary staff services
A fun, supportive workplace alongside your Benefam
Career development opportunities within a globally recognised beauty brand
To learn more about life at Benefit, follow us on social media @benefitaustralia.