Store Assistant Manager - Retail Leadership & Service

find your Fantastic career; Launceston; On-site; AUD 55,000 - 75,000; Full time

Job summary

Fantastic Furniture in Launceston is seeking an Assistant Manager to support our store and keep operations running smoothly. You’ll lead by example, coach the team, and ensure customers receive friendly, practical service on the showroom floor, while supporting stock and warehouse activities.

You will drive sales, maintain presentation standards, and handle busy trading periods with a focus on safety and exceptional customer experience.

Qualifications

• Experience leading teams in a retail setting.
• Proven ability to coach and motivate staff.
• Strong communication and customer service skills.
• Focused on delivering sales results and great customer experience.

Responsibilities

• Support the daily running of the store and lead in the Retail Business Leader's absence.
• Coach and motivate the team to achieve sales and service goals.
• Help customers find furniture that suits their homes and budgets.
• Maintain store presentation and merchandising standards.
• Support stock accuracy, deliveries and safe warehouse practices.
• Resolve customer enquiries and help the team manage busy trading periods.

Skills

Retail leadership

Customer service

Team coaching

Sales focus

Job description

Fantastic Furniture in Launceston is seeking an Assistant Manager to support our store and keep operations running smoothly. You’ll lead by example, coach the team, and ensure customers receive friendly, practical service on the showroom floor, while supporting stock and warehouse activities.

You will drive sales, maintain presentation standards, and handle busy trading periods with a focus on safety and exceptional customer experience.