Store Account Manager - TKD

Blackwoods; Gympie Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team member discount card for Kmart, B

Job summary

Blackwoods is seeking a Sales Representative to manage and grow a portfolio of current trade and industrial customers in the Gympie region, while pursuing new business opportunities across the local market. The role is based at the Gympie branch with substantial field time, including customer visits using a company vehicle.

You will build relationships with tradies and site contacts, conduct proactive visits, and drive growth plans to achieve targets.

Qualifications

• Experience in customer service, hospitality, retail or sales with strong relationship skills.
• Ability to engage a wide range of stakeholders from tradespeople to office-based decision-makers.
• Proactive prospecting and business development approach.
• Computer literacy: respond to emails, quote generation, use business channels.

Responsibilities

• Manage and grow an existing portfolio of trade and industrial customers.
• Build strong relationships with tradies, site supervisors and key contacts.
• Conduct proactive customer visits and maintain regular account contact.
• Identify new sales opportunities through prospecting and cold calling.
• Develop and implement customer growth plans.
• Track opportunities, activities and customer interactions.
• Provide product and solution recommendations to customers.
• Achieve monthly sales targets and KPIs.
• Collaborate with branch teams to deliver excellent service.

Skills

CRM management

Prospecting & cold calling

Relationship building

Field sales readiness

MS Office & email

Tools

CRM systems

MS Office

Job description

About The Role

We're looking for a Sales Representative to manage and grow a portfolio of existing trade and industrial customers while developing new business opportunities across the local market. This role offers a unique combination of customer relationship management, account growth and proactive sales activity. You'll be based from our Gympie branch but will be spending most of your time in the field meeting customers, strengthening existing relationships and uncovering new opportunities. This role will have access to a company vehicle for customer visits. This role is mainly Monday to Friday; however, flexibility to work weekends from time to time is essential to support sales events and operational needs.

What you'll be doing

• Manage and grow an existing portfolio of trade and industrial customers.
• Build strong relationships with tradies, site supervisors and key customer contacts.
• Conduct proactive customer visits and maintain regular account contact.
• Identify new sales opportunities through prospecting and cold calling.
• Develop and implement customer growth plans.
• Track opportunities, activities and customer interactions.
• Provide product and solution recommendations to customers.
• Achieve monthly sales targets and key performance indicators.
• Collaborate closely with branch teams to deliver outstanding customer service.

We're looking for someone who:

• Strong customer service & relationship-building background (can be hospitality, retail or sales)
• Confidence engaging with a broad range of stakeholders from tradespeople through to office-based decision-makers.
• A proactive and resilient approach to prospecting and business development.
• Good computer literacy – respond to emails, send quotes & engage with our business channels
• Ability to identify opportunities and convert them into sales outcomes.
• Experience using CRM systems is highly regarded.
• Product knowledge within industrial, safety, construction, manufacturing or trade environments will be advantageous

What's In It For You

• Exclusive Perks:Team Memberdiscount cardfor Kmart, Bunnings, Target & Officeworks,FREE One Passsubscription&Wesfarmers discountedoffersfrom over 400 retail partners
• Continuoustraining and career developmentopportunities
• Team events, celebrations,awardrecognition and prizes
• Employee Assistance Program:wellbeingsupportfor you and your immediate family-coveringcounselling, coaching, financial advice, legal guidance, nutritionalservices, > more!
• Refer-A-Friend program–earn up to $2,000 for each referral!
• Ability topurchase up to 4 weeks’ additional annual leave
• Generouspaid parental leavepolicy

Next Steps

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.