Stockroom Manager - Hurstville

Sephora USA, Inc; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Gifted products & store discounts

Paid parental leave

Health & well-being programs

Life insurance

Discounted gym memberships

Personal development opportunities

Job summary

Sephora in Hurstville is seeking a Stockroom Manager (Inventory Controller) to maintain accurate stock levels and support store operations. This full-time role covers stock replenishment, cycle counts and coordinating with the wider team to meet customer demand.

The successful candidate will drive data-informed decisions, monitor shrinkage, and train staff on policies while collaborating with senior management and planning to achieve targets.

Qualifications

• Experience in retail stock management including cycle counts and stock control.
• Ability to interpret data and generate actionable stock insights.
• Proven track record in delivering excellent customer service and KPI results.

Responsibilities

• Drive scheduled cycle counts to identify stock adjustments and prevent stockouts.
• Monitor and investigate negative stock levels and report findings to store team.
• Coordinate stock replenishment and returns with external stakeholders.
• Coach and train team on shrinkage policies and back-of-house procedures.
• Liaise with Distribution, Supply Chain and Planning to achieve business targets.
• Manage stock levels on the floor and ensure accurate placement of marketing collateral.

Skills

Stock management

Cycle counts

Data analysis

Leadership

Sales forecasting

Customer service

KPI tracking

Tools

SAP

SharePoint

Job description

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

Join Sephora and be part of theManagement team in ourbrand new Hurstville storeasStockroom Manager (Inventory Controller) on aFull-Time basis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Sephora is part of the Global Louis Vuitton Moet Hennessey Group which is the world's largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 35 stores, a growing online platform and we plan to expand this year on year. Not only do we offer diverse store opportunities, we also have our head office based in Sydney CBD.

Some of our well-liked benefits:

• Gifted products throughout the year along with store discounts of up to 45% off
• Paid Parental Leave, Birthday Leave & Personal Leave
• Health and well-being initiatives including 24/7 Mental Health well-being programs& Life Insurance
• Discounted Gym memberships incl. Virgin Active & Fitness First + more!
• Opportunities for personal development in ANZ through succession
• Opportunities across our global group of high-end luxury brandswithin LVMH

The opportunity:

As the Stockroom Manager in Sephora, you are the Inventory Controller and you are fundamental to our business to ensure accurate and appropriate levels of stock are maintained to meet customer demand; whilst additionally ensuring that all products and marketing/animation collateral are properly stored.

You’ll play a key role in:

• Driving scheduled cycle counts to make informed decisions on what stock needs to be adjusted to accurately identify and avoid out of stock SKUs.
• Utilising and interpreting data and reports to support operational duties to reduce shrinkage loss.
• Consistently monitoring and investigating negative stock levels and following up with the store team as necessary.
• Implementing a continuous improvement mentality through coaching and working in partnership with the Senior Management team, Supply Chain, and Planning team to ensure that business and operational results are achieved.
• Serving as the point of contact for distribution and organization of stock levels to make confident stock decisions AD HOC.
• Training and educating the wider team on shrinkage and back-of-house policies and procedures.
• Processing and replenishing the arrival of stock, managing returns in a timely manner, and liaising with external stakeholders for stock pick-up
• Retrieving necessary stock off the shop floor and liaise with external stakeholders for pick-up on returns.

This opportunity would be well suited to a motivated individual that is proactive and enjoys a position that is not only fast paced, but also integral to the efficiency of the business.

Reporting Line:

Store Manager, Assistant Store Manager, and District Inventory Operations Lead

We want to hear from you if:

• You are open to working a 38hr rotating roster to support store needs.
• You have previous retail stock management experience across areas of cycle counts, product launches, visual merchandising, people management, managing profit & loss of stock levels, and sales forecasting.
• You are proficient in using the Microsoft Office Suite including SharePoint & SAP (desirable) to interpret and input data for daily reporting.
• You have a suitable level of physical fitness as you will be lifting and shifting boxes that can weigh up to 15kg.
• You have a drive for results with a history of exceeding sales targets and KPI's
• You're passionate about excellent client service and experiential retail by tracking stock levels to ensure your store represents the Sephora brand.
• You have a passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.