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Hobart City Council is seeking a Still Gardening Program Officer in Hobart, TAS. You will connect clients with volunteers to support gardening tasks, helping clients maintain independence and stay engaged in the community.
You will coordinate delivery of the program, foster relationships with volunteers and stakeholders, and ensure a high-quality service experience while promoting community involvement.
Job No:COH23892
Location:Hobart, TAS
Group and Team: Community Programs Group
Location: Town Hall
Employment status: Fixed Term, Part-time 0.6 FTE (until 30 June 2027 with possibility of extension) Classification: Municipal Officer Level 2
Agreement: Hobart City Council Enterprise Agreeme nt 2024
Salary range: $76,907 per annum (pro rata) + 13.5% superannuation.
Do you enjoy bringing people together to make a meaningful difference in the community? As the Still Gardening Program Officer, you will play a vital role in connecting clients with dedicated volunteers, helping residents maintain their independence and remain engaged in the community through practical gardening support.
In this rewarding position, you will coordinate the successful delivery of the Still Gardening Program by matching clients with suitable volunteers, fostering positive and supportive relationships, and ensuring participants receive a high-quality service experience. You will be the key link between clients, volunteers and stakeholders, creating a welcoming and inclusive environment where strong community connections can flourish. Your ability to build relationships, communicate with empathy and coordinate multiple priorities will be essential to delivering positive outcomes for both clients and volunteers.
Role accountabilities include:
Assist in the successful administration of the Still Gardening Program by maintaining compliance with operational procedures, funding guidelines and quality management frameworks.
Manage volunteer onboarding ensuring participants are appropriately matched with clients and supported throughout their involvement in the program.
Build and maintain positive relationships with volunteers and clients, responding to enquiries, sharing gardening knowledge and providing on-going support to enhance participant experiences.
Promote the program and build productive relationships with internal and external stakeholders to support volunteer recruitment, client referrals and community awareness.
Provide guidance, support and day-to-day supervision to volunteers, ensuring a safe, positive and engaging volunteer experience.
The desired applicant will hold an Advanced Diploma or tertiary qualification in horticulture or have substantial practical experience working professionally in the gardening industry. You will possess a current Registration to Work with Vulnerable People and a current Driver Licence, along with strong administrative and computer skills. You will have experience coordinating and supporting volunteers, managing sensitive situations with professionalism and empathy, and undertaking administration associated with community, volunteer or customer-focused programs. Most importantly, you will be a relationship-focused individual with excellent communication skills, sound judgement and a commitment to delivering positive outcomes for clients, volunteers and the community.
Desirable experience working with volunteers, older people, or within the aged care, community services or not-for-profit sectors will be highly regarded. Additional qualifications such as a Certificate III in Horticulture (or equivalent), Provide First Aid, or Provide Basic Emergency Life Support certification would also be advantageous.
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