Stewarding Team Leader

Hilton; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

Hilton is seeking a Stewarding Team Leader to oversee the stewarding team, drive cleanliness and safety, and ensure high hospitality standards within a 5-star hotel environment.

You will lead the team, coordinate with kitchen and other departments, and champion Hilton’s service quality and operational excellence across shifts.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Integrity and doing the right thing.
• Inspiring others through Leadership.
• Teamwork drives the best outcomes, Ownership and accountability.

Responsibilities

• Lead, train and support the stewarding team during shifts.
• Maintain communication with kitchen and hotel departments.
• Ensure food safety, HACCP, hygiene and quality standards.
• Oversee cleaning and stewarding operations and equipment upkeep.
• Monitor stock levels and uphold safety and hotel policies.

Skills

Leadership

Team management

Communication

Food safety

HACCP knowledge

Operational excellence

Education

High School certificate

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence. As a

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence. As a Stewarding Team Leader, you’re not just directly overseeing the steward team during shifts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Lead, train and support the stewarding team while promoting Hilton’s Blue Energy, Vision and Values.
• Maintain strong communication with kitchen and hotel departments, reporting issues and supporting operational requirements.
• Ensure compliance with food safety, HACCP, hygiene and quality standards, including proper handling and storage of products.
• Oversee cleaning and stewarding operations, including kitchen sanitation, waste management, wash-up services and equipment upkeep.
• Monitor stock levels, follow hotel policies and procedures, maintain a safe work environment, and assist with meetings, projects and operational changes as required.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• High School certificate or above
• At least 3 years of working experience in a 5-star category hotel
• Minimum of 1 year as a Stewarding Team Leader in an international brand hotel
• Knowledgeable in HACCP

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.