Stewarding Supervisor-National Convention Centre Canberra

InterContinental Hotels Group; Canberra; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Birthday Leave

Accommodation and F&B discounts

Enhanced parental leave

Flexible work options

Lifelong development program

Career milestones

Transfer of entitlements

Discount retail platform

Job summary

IHG Hotels & Resorts in Canberra is seeking a Stewarding Supervisor to lead a stewarding team, ensure cleanliness and HACCP-compliant operations across all outlets, and support food preparation when required.

You will manage training, rostering, and event setups, while maintaining safety standards and cost-efficient practices. Strong teamwork, reliability, and Australian working rights are essential for this role.

Qualifications

• Experience in stewarding, banquets, kitchen operations, or food and beverage service.
• Previous supervisory experience is highly desirable.
• Knowledge of workplace health and safety and HACCP standards.

Responsibilities

• Supervise stewarding operations to maintain cleanliness and hygiene standards across all F&B outlets and public areas.
• Support chefs with food preparation, presentation, and kitchen duties as required.
• Assist with rostering, departmental training, and onboarding new team members.
• Lead, coach, and motivate the stewarding team to maintain professional standards.
• Ensure compliance with workplace health, safety, and well-being initiatives.

Skills

Supervisory experience

Teamwork

Communication

Adaptability

Job description

As a Stewarding Supervisor, you play a pivotal role in ensuring the smooth operation of our food and beverage outlets, maintaining the highest standards of cleanliness and hygiene, and supporting a seamless guest experience across NCCC. You will lead a team of stewarding staff, oversee equipment maintenance, and assist with food preparation and service when required.

In this role, you'll handle a variety of supervisory and operational tasks vital to the smooth running of our outlets, ensuring compliance with safety and hygiene standards while supporting other departments as needed.

Every day is different, but you’ll mostly be:

GUEST EXPERIENCE

• Supervise stewarding operations to maintain cleanliness and hygiene standards across all F&B outlets and public areas
• Support chefs with food preparation, presentation, and kitchen duties as required
• Assist with receiving, storing, and managing goods efficiently
• Be the main point of call for event set-ups and equipment manoeuvring
• Ensure all crockery, cutlery, and kitchen equipment are cleaned, maintained, and stored properly in accordance with HACCP guidelines

PEOPLE

• Lead, coach, and motivate the stewarding team, fostering a cooperative and professional environment
• Assist with rostering, departmental training, and onboarding new team members
• Encourage participation and input from all colleagues, promoting teamwork and professional work habits

OPERATIONS & SAFETY

• Ensure compliance with workplace health, safety, and well-being initiatives
• Participate in inspections, audits, stocktakes, and reporting of hazards
• Assist Facilities Manager in investigations of injuries or incidents and recommend corrective actions
• Demonstrate proper use of chemicals and assist other departments with chemical requirements
• Maintain organized and clean storage areas, walk-in fridges, and equipment

FINANCIAL & RESPONSIBLE BUSINESS

• Support cost-saving initiatives and efficient use of resources
• Assist with departmental reporting as required

• Partner with management to maintain compliance with food safety, WHS, and operational standards

What we need from you:

• Responsibility and reliability
• Strong customer focus and excellent teamwork skills
• Adaptability to different situations
• Ability to follow instructions and take initiative when required
• Excellent communication skills
• Full Australian working rights are required for this position

Qualifications & Experience:

• Experience in stewarding, banquets, kitchen operations, or food and beverage service
• Previous supervisory experience is highly desirable
• Knowledge of workplace health and safety and HACCP standards

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

• Paid Birthday Leave
• Hotel Perks like accommodation and Food & Beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG
• Access to our discount retail platform that makes your pay go even further

What you can expect from us

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the teamthe room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.