Statutory Planner

Public Sector People; Victoria; On-site; AUD 90,000 - 110,000; Full time

Job summary

Metropolitan Council is seeking an experienced Band 5/6 Statutory Planner to join the busy planning team in a metropolitan setting. The role focuses on providing clear and practical planning advice to residents, applicants and the public, alongside statutory planning duties.

You will handle enquiries by phone and in writing, assess and determine planning permits, prepare reports and liaise with internal departments and stakeholders to resolve planning matters promptly.

Qualifications

• Tertiary qualification in Town Planning or related discipline required.
• Experience in Victorian Local Government statutory planning preferred.
• Strong knowledge of Victorian planning legislation, processes and policies.
• Excellent customer service and communication skills.
• Ability to explain planning information clearly and professionally.
• Experience assessing planning applications and providing statutory planning advice.

Responsibilities

• Responding to planning enquiries from residents, applicants, developers and the public.
• Providing clear planning advice over the phone and in writing.
• Assisting customers to understand planning requirements and planning controls.
• Managing phone duties and general enquiries within the planning team.
• Assessing and determining planning permit applications as required.
• Preparing planning reports, recommendations, correspondence and notices.
• Undertaking site inspections and assessing proposals against planning controls.
• Liaising with internal Council departments and external stakeholders.
• Supporting timely and professional resolution of planning matters and enquiries.

Skills

Customer-facing planning

Planning advice

Written communication

Stakeholder management

Public enquiries handling

Education

Tertiary qualification in Town Planning or related discipline

Job description

A metropolitan council to recruit an experienced Band 5/6 Statutory Planner to join their busy planning team.

This is a great opportunity for a planner with Victorian Local Government experience who enjoys the customer-facing side of planning. Alongside statutory planning duties, a key focus of the position will be providing clear and practical planning advice to residents, applicants and other members of the public across phone and general planning enquiries.

The Role Working within the Statutory Planning team, you will be responsible for:

• Responding to planning enquiries from residents, applicants, developers and members of the public
• Providing clear and professional planning advice over the phone and through written correspondence
• Assisting customers to understand planning requirements, processes and relevant planning controls
• Managing phone duties and general enquiries as part of the wider planning team
• Assessing and determining planning permit applications as required
• Preparing planning reports, recommendations, correspondence and notices
• Undertaking site inspections and assessing proposals against relevant planning controls
• Liaising with internal Council departments and external stakeholders
• Supporting the resolution of planning matters and customer enquiries in a timely and professional manner

• Responding to planning enquiries from residents, applicants, developers and members of the public
• Providing clear and professional planning advice over the phone and through written correspondence
• Assisting customers to understand planning requirements, processes and relevant planning controls
• Managing phone duties and general enquiries as part of the wider planning team
• Assessing and determining planning permit applications as required
• Preparing planning reports, recommendations, correspondence and notices
• Undertaking site inspections and assessing proposals against relevant planning controls
• Liaising with internal Council departments and external stakeholders
• Supporting the resolution of planning matters and customer enquiries in a timely and professional manner

About You To be successful, you will ideally have:

• Tertiary qualifications in Town Planning or a related discipline
• Previous Victorian Local Government statutory planning experience
• Strong knowledge of Victorian planning legislation, processes and policies
• Excellent customer service and communication skills
• Confidence handling a high volume of phone and public planning enquiries
• The ability to explain technical planning information clearly and professionally
• Experience assessing planning applications and providing statutory planning advice
• Strong written communication and stakeholder management skills