State Operations & Communications Centre Lead

Surf Life Saving Queensland Inc; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Salary Packaging

Paid parental leave

Fitness Passport

Employee assistance program (EAP)

Onsite parking

Mermaid Beach office

Job summary

Surf Life Saving Queensland is seeking a State Operations & Communications Centre Supervisor to lead our statewide emergency communications and operational response. You will oversee the SOCC, coordinate incidents and search and rescue activities, and manage a team of Operators and Coordinators to ensure high readiness and effective service delivery.

The role requires experience in emergency management, strong communication skills and a passion for lifesaving outcomes across Queensland

Qualifications

• Experience leading or supervising a team in high-pressure, time-critical environments.
• Strong communication and stakeholder engagement skills.
• Background in emergency management, emergency services, incident coordination or similar field.

Responsibilities

• Lead the daily operations of the State Operations & Communications Centre.
• Coordinate emergency incidents and search and rescue responses across Queensland.
• Supervise, mentor and develop a team of Operators and Communication Coordinators.
• Manage operational communications systems and technologies that support critical service delivery.
• Enhance operational readiness, training standards, quality assurance and performance outcomes.
• Build positive relationships with emergency services, local councils, volunteers and key stakeholders.
• Drive innovation and continuous improvement to strengthen operational capability.

Skills

Leadership

Emergency management

Stakeholder engagement

Team supervision

Communication

Education

Public Safety / Emergency Services

Emergency Communications qualification

Job description

Surf Life Saving Queensland is seeking a State Operations & Communications Centre Supervisor to lead our statewide emergency communications and operational response. You will oversee the SOCC, coordinate incidents and search and rescue activities, and manage a team of Operators and Coordinators to ensure high readiness and effective service delivery.

The role requires experience in emergency management, strong communication skills and a passion for lifesaving outcomes across Queensland