Stakeholder Engagement Officer

NSW Department of Primary Industries and Regional Development; Dubbo; On-site; AUD 117,000 - 129,000; Full time

Job summary

The NSW Department of Primary Industries and Regional Development is seeking a Stakeholder Engagement Officer - Digital to manage the SharkSmart website, app and related digital tools. You will bridge government, stakeholders and communities, delivering timely information and improved service access.

You will analyze data, coordinate with internal experts and external partners, and drive continuous improvement across the Shark Management Program while balancing multiple priorities in a dynamic

Qualifications

• Experience delivering digital platforms, including websites and mobile apps.
• Ability to develop accessible, user-focused digital content and engagement activities.
• Strong stakeholder engagement across government, community and industry.

Responsibilities

• Lead management and enhancement of the SharkSmart website, mobile app and digital tools.
• Monitor digital analytics and stakeholder feedback to inform decisions.
• Collaborate with suppliers and platform developers to deliver features.

Skills

Digital platforms

Stakeholder engagement

Content development

User experience

Analytics & insights

Vendor & supplier management

Written & verbal communication

Education

Tertiary qualifications or equivalent experience

Tools

Databases

Web platforms

Mobile apps

Job description

• Temporary Full Time up to 30 June 2028
• Negotiable across NSW
• All NSW locations
• Clerk Grade 7/8– salary from$116,981 - $129,492 per annumplus super and leave loading

About the Role

As the Stakeholder Engagement Officer - Digital, you will lead the ongoing management and enhancement of the SharkSmart website, mobile app and associated digital tools. These platforms are a critical link between government, stakeholders and the community, helping provide timely information, improve public access to services and support informed decision-making.

Working in a dynamic and highly visible environment, you will combine digital platform management, stakeholder engagement and strategic communications to deliver meaningful outcomes for communities across NSW.

Working closely with internal subject matter experts, technology providers and external stakeholders, you'll identify opportunities to improve platform performance, user experience and engagement outcomes. You'll also monitor digital analytics, stakeholder feedback and emerging issues, using data-driven insights to inform decision-making, support effective communication responses and drive continuous improvement across the NSW Government's Shark Management Program.

About You

The ideal candidate will have/bring:

• Demonstrated experience delivering digital platforms, including databases, websites and mobile applications
• Experience developing accessible, user-focused digital content and engagement activities
• Strong stakeholder engagement and relationship management skills across government, community and industry environments
• The ability to work effectively with suppliers and platform developers
• Experience analysing digital performance data and stakeholder feedback to inform decisions and drive continuous improvement
• The ability to manage competing priorities and deliver quality outcomes in a complex operational environment
• Strong written and verbal communication skills, with a collaborative and customer-focused approach
• A customer-focused mindset and commitment to delivering high-quality outcomes.

Essential requirements

• Tertiary qualifications in a relevant field or equivalent industry experience
• Current NSW Driver Licence and the ability and willingness to travel

For further information about the role please contact hiring manager Liz Brennan on 0459 158 456 or email [e-mail]. You can also view the role descriptionRole Description - Clerk 7-8 - Stakeholder Engagement Officer - Fisheries (3).DOCX

Why Join Us?

At DPIRD, we’re committed to protecting and growing NSW’s primary industries while supporting regional communities. When you join us, you’ll:

• Work on meaningful projects that shape the future of fisheries and forestry.
• Enjoy flexible work arrangements and the option to work from regional locations.
• Access professional development opportunities to grow your career.
• Be part of a collaborative, inclusive team that values diversity and innovation.

Applying is easy!

Please apply via our online portal and submit:

A CV (approx. 4 pages)

A cover letter (approx. 1 page) Tell us how your experience and skills make you a great fit for this role.

Applications close 4 November 2026 at 11:55pm AEST

After applying:

• You’ll receive a confirmation email
• We’ll review all applications once the ad closes
• If shortlisted, you may be invited to interview (in person or Microsoft Teams video)
• Further assessments will follow (e.g. writing task, skills test, psychometric test)
• Reference checks will be completed for final candidates
• The preferred candidate for this role may be required to undergo reference checks, a national police check, bankruptcy check, health assessment and/or other assessments as required.
• Atalentpool may be created for ongoing and temporary roles of the same type that may arise within the next18 months.

About Us

Together, we are DPIRD

The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies.

Collectively we support strong and sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: our lands and soils, minerals, waterways and oceans, vegetation and forests.

The department brings together:

• Local Land Services
• NSW Resources
• Agriculture and Biosecurity
• Fisheries and Forestry
• Regional Development and Delivery.

With the majority of the DPIRD team living and working in regional NSW, we are embedded in the regions we serve.

Learn more about the benefits of joining our diverse and talented DPIRD team.

Additional Information

The successful applicant in this role may be required to undergo a police check, health assessment and other assessments as required.

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.

DPIRD is committed to providing an inclusive candidate experience and through the Disability Confident Recruiter program, identify and remove unintended barriers for candidates.

At DPIRD, we are committed to fostering a diverse,equitableand inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds – including, but not limited to, gender, age, ethnicity, cultural heritage, disability,religionand sexual orientation.

DPIRD is a proudDisability Confident Recruiter,Family Inclusive EmployerandCarer Friendly Employer

We are committed to ensuring every stage of the recruitment process is accessible and free from barriers. If you require adjustments or information in an alternative format toparticipate, please contact [e-mail] or the hiring manager listed for a confidential discussion.

We also understand that work is just one part of life. Our Family Inclusive Employer and Carers + Employers Accreditations reflect our commitment to supporting employees to balance work and family responsibilities.