Sr. Manager Strategic Accounts, Asia

Vertiv; Geehi; Presencial; AUD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Vertiv seeks an experienced senior sales leader to drive strategic account growth across Asia. You will develop account plans, build executive relationships, and coordinate with Marketing, Product, and Operations to deliver customer-centric solutions.

The role requires strong negotiation skills, market analysis, and the ability to manage complex, multi-country accounts while traveling regionally as needed.

Formación

• Bachelor’s degree and 8+ years in strategic account management or related sales roles.
• Proven track record managing large, multi-country accounts and driving revenue growth.
• Experience with CRM tools and digital account management is essential.
• Strong ownership, coordination across functions, and problem-solving skills.

Responsabilidades

• Execute plans to increase market share and revenue for strategic accounts in the Asia region.
• Develop and implement account plans; build long-term relationships with senior decision-makers.
• Collaborate cross-functionally with Marketing, Product, and Operations to deliver value.
• Analyse market trends and competition to identify growth opportunities and improvements.
• Conduct business reviews, support negotiations, and manage contract discussions.
• Provide timely reports on activity, forecasts, and opportunities for improvement.
• Mentor colleagues and promote best practices in account management.

Conocimientos

Strategic account management

Business development

Key account planning

Stakeholder management

Contract negotiation

CRM platforms

English proficiency

Educación

Bachelor's degree in Business Administration or related field

Herramientas

Salesforce

ERP systems

Descripción del empleo

RESPONSIBILITIES

• Execute plans to increase market share and share of wallet in accordance with company targets for orders, revenue, and profitability, under the guidance of senior leadership.
  • Develop a strong understanding of key customers' priorities, challenges, and business objectives.
  • Develop and implement comprehensive account plans to achieve sales targets and revenue growth for assigned strategic accounts across the region.
  • Establish and maintain strong, long-term relationships with key decision-makers and stakeholders within customer organisations.
  • Understand customer requirements and collaborate with internal teams to tailor solutions that meet their specific needs, ensuring high levels of customer satisfaction and loyalty.
  • Work closely with internal functions, including Marketing, Product Management, and Operations, to align strategies, deliver value, and provide seamless support to key accounts.
  • Analyse market trends, competitor activity, and industry developments to identify new business opportunities and recommend growth initiatives.
  • Conduct regular business reviews with key accounts, providing insights, performance updates, and recommendations for continuous improvement.
  • Support contract negotiations and commercial discussions with customers, ensuring mutually beneficial agreements that comply with company policies and profitability objectives.
  • Manage and resolve customer issues or disputes that may arise, maintaining open communication and a proactive approach to issue resolution.
  • Prepare accurate and timely reports, forecasts, and updates on key account activities, highlighting progress, challenges, and opportunities for improvement.
  • Remain up to date with industry trends, market dynamics, and emerging technologies to enhance expertise and identify innovative strategies and best practices.
  • Contribute to medium and long-term strategies to strengthen brand awareness, customer engagement, and recognition of Vertiv's capabilities, expertise, and technology leadership among targeted accounts.
  • Recommend new practices, processes, and performance measures to improve account management effectiveness and sales outcomes.
  • Act as a mentor to less experienced colleagues where appropriate, sharing knowledge and best practices to support team development.

QUALIFICATIONS

• Bachelor's degree in Business Administration, Marketing, Engineering, or a related discipline; an MBA would be advantageous.
• Minimum of 8 years of progressive experience in strategic account management, business development, or strategic sales, ideally within the technology, manufacturing, logistics, or industrial solutions sectors.
• Proven track record of managing large, complex, multi-country accounts across the Asia region.
• Demonstrated success in achieving sales objectives, driving revenue growth, and increasing share of wallet within strategic customer accounts.
• Experience using CRM platforms and digital account management tools.
• Highly driven, proactive, and adaptable, with a strong sense of ownership and accountability.
• Ability to manage multiple priorities effectively within a fast-paced regional environment.
• Strong commercial acumen with a sound understanding of B2B sales cycles, negotiation, and contract management.
• Excellent stakeholder management skills, with the ability to engage, influence, and build credibility with senior decision-makers.
• Analytical mindset with the ability to translate customer insights into actionable account strategies and process improvements.
• Strong analytical and problem-solving capabilities, with the ability to interpret market data, industry trends, and competitive intelligence.
• Excellent written and verbal communication and presentation skills in English; proficiency in additional Asian languages, such as Mandarin, Japanese, or Korean, would be advantageous.
• Highly collaborative, with the ability to work effectively across functions to deliver customer-focused, value-driven solutions.
• Ability to work independently on key initiatives whilst consulting with management to ensure alignment on priorities and desired outcomes.

Physical & Environment Demands

• This role requires travel across the Asia region to visit clients, attend meetings, and participate in business events (approximately 30-40% of working time).
• The position involves extensive computer and phone use for communication, reporting, and virtual meetings.
• May occasionally require extended working hours across different time zones to coordinate with regional teams and clients.
• Must be able to manage frequent changes in work environment, including corporate offices, customer sites, and industry events.

Time Travel Required

• Willingness to travel regionally (up to 30-40%) to meet with clients and internal teams.