Sr Account Manager, Eats Global (Sales Plan)

Uber Technologies Inc.; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Uber Technologies Inc. in Sydney seeks a Senior Account Manager for Global Delivery Partnerships to lead a complex, high-impact global restaurant relationship.

You’ll shape commercial strategies and bridge digital logistics with real-world impact, partnering with executives to deliver revenue and customer experience gains. The role demands leadership under pressure, cross-functional collaboration across Operations, Legal, Finance, Marketing, and Product, and a proven record of navigating large

Qualifications

• 8+ years of enterprise account management, partnerships, or business development.
• Proven track record influencing C-suite or VP-level partnerships in large orgs.
• Strong analytical and commercial skills with complex contracts experience.
• Experience leading cross-functional teams to achieve high-impact outcomes.
• Bachelor’s degree or equivalent practical experience.

Responsibilities

• Lead end-to-end strategy and execution for a top-tier global enterprise account.
• Build and sustain strategic relationships with C-suite executives and decision-makers.
• Develop multi-channel business plans aligning operations, marketing and product.
• Partner cross-functionally to drive joint innovation and delivery challenges.
• Lead high-stakes commercial negotiations and long-term success initiatives.
• Navigate partner conversations and internal roadblocks, maintaining customer-point voice.

Skills

C-suite partnerships

Strategic account leadership

Analytical mindset

Cross-functional leadership

Enterprise sales

Education

Bachelor's degree

Job description

About the role and team

Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. As a Senior Account Manager for Global Delivery Partnerships, you will lead the end-to-end management of one of Uber’s largest and most complex global restaurant relationships. This is a high-stakes leadership role where you’ll bridge digital logistics with real-world impact, shaping commercial strategies that define Uber as a preferred partner for global brands.

The pace here is intense and the environment is unmapped; you’ll need to lead with clarity in motion, making hard calls under pressure with imperfect information. This role isn't just about managing a portfolio—it's about resilient problem-solving, navigating the messy reality of multi-channel business plans, and carrying the weight of decisions that matter at a global scale. If you are a high-performing leader energized by challenge and motivated by building trust in high-pressure environments, this is where you’ll make your mark.

What you’ll do

• Lead the end-to-end strategy and execution for a top-tier global enterprise account, navigating internal complexity and shifting priorities to exceed revenue and growth goals.
• Build and sustain strategic relationships with C-suite executives and key decision-makers, earning trust through reliability and deep subject-matter expertise.
• Develop and execute multi-channel business plans that align operational, marketing, and product levers to drive measurable impact on revenue and customer experience.
• Partner cross-functionally across Operations, Marketing, Legal, Finance, and Product to drive joint innovation and solve complex, real-world delivery challenges.
• Lead high-stakes commercial negotiations and strategic initiatives, balancing partner needs with Uber's platform goals to define sustainable, long-term success.
• Navigate difficult partner conversations and internal roadblocks, acting as the voice of the customer while driving team performance and morale.

Basic Qualifications

• 8+ years of experience in enterprise account management, partnerships, or business development.
• Proven track record of managing and influencing C-suite or VP-level partnerships in large, matrixed organizations.
• Strong analytical and commercial skills with a history of defining and executing complex commercial contracts.
• Experience leading cross-functional teams or pods to achieve high-impact business outcomes.
• Bachelor’s degree or equivalent practical experience.

Preferred Qualifications

• Experience in food delivery, QSR (Quick Service Restaurant), or multi-unit retail industries.
• Deep understanding of Delivery-as-a-Service (1P) and marketplace (3P) models.
• Demonstrated success leading performance marketing initiatives and joint business planning.
• Expert proficiency in using data and insights to quantify commercial opportunities and influence decision-makers.