Sports Stadium Manager

Belgravia Leisure; Torquay; On-site; AUD 90,000 - 130,000; Full time

Job summary

Belgravia Leisure seeks an emergent or established Stadium Manager to lead operations at the Wurdi Baierr Aquatic and Recreation Centre in Torquay. You will drive service excellence, community engagement and program delivery while owning the venue's performance and culture.

You will lead a customer-centric team, ensure safety and compliance, and work with partners to grow program offerings as the centre opens in 2027.

Qualifications

• Experience leading teams in a stadium/large venue or similar service industry.
• Experience delivering or supporting community sporting programs.
• Operational experience with safety, risk management and compliance frameworks.

Responsibilities

• Lead daily operations across the facility including stadium programs, bookings and customer service.
• Provide hands-on, people-focused leadership to foster a welcoming, high-performance culture.
• Ensure high safety standards through effective compliance, risk management and venue supervision.
• Support and grow competition and social sports programs and community use of facilities.
• Liaise with sporting associations and user groups to maximise facility use and satisfaction.
• Manage financial performance in line with the venue budget.
• Build strong relationships with partners to achieve shared goals.
• Recruit, coach and empower a customer-centric team.

Skills

People leadership

Stadium operations

Community programs

Safety & compliance

Job description

• Great career pathway with an entrepreneurial organisation
• Opportunity to make a real difference in the community
• Work within a sports and community environment

We are looking for an up-and-coming people leader to coach, inspire and lead the teams!

The Role

Join a vibrant community hub in Torquay’s growing community, where health, wellbeing, and connection are at the centre of everything we do. Deliver excellent service in conjunction as part of the Wurdi Baierr Aquatic and Recreation Centre, where guest experience is at the heart of what we do.

The Wurdi Baierr Aquatic and Recreation Centre, currently operating as a Stadium is seeking passionate and customer-focused person to contribute to a dynamic and inclusive environment. The facility offers a range of programs including fitness, sports, court hire, programs, and community engagement initiatives.

Leading from the front, you will hold full accountability for its operational performance, community impact, financial outcomes, and program delivery while providing direct service. You will drive the Venue’s ongoing growth, service excellence, and overall success, and form part of the leadership team for the Wurdi Baierr Aquatic and Recreation Centre which is set to open early 2027.

Key Accountabilities

• Provide hands-on, people focused leadership to foster a welcoming, high-performance culture, step into operational shifts when required to maintain continuity of service.
• Lead daily operations across the facility including stadium programs, bookings, and customer service functions
• Ensure high safety standards through effective compliance, risk management, and venue supervision
• Support and grow competition and social sports programs, group fitness and community use of the facilities.
• Liaise with sporting associations and user groups to ensure customer satisfaction and maximise facility use.
• Manage financial performance in line with the venue’s budget
• Build a strong relationship with our contract partner to achieve shared goals
• Recruit, coach, and empower a customer-centric team

About You

You’re an emerging or established people leader with experience in stadium operations, sports management, or programs. As the Stadium Manager, you'll be adaptable, approachable, and not afraid to roll up your sleeves. You thrive in environments where you can directly shape culture and outcomes.

You understand how great experiences are built. Fostering engaged staff, strong safety standards, and consistent operational execution. You’re eager to grow your leadership skills and take ownership of an important community facility.

Essential Skills And Qualifications

• Experience leading teams in stadium operations, or a similar service industry
• Experience delivering or supporting community sporting programs
• Operational experience with safety and compliance frameworks

Willing To Obtain

• First Aid & CPR
• Working With Children Check

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250+ locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $400M, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.