Splunk ITSI Associate Consultant – Observability

Telstra; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Performance pay

Learning programs access

Global presence across 22 countries

Purchased annual leave

Additional Telstra day off

Telstra product discount 30%

Toolkit provided (laptop + mobile)

Job summary

Telstra is seeking an Associate Consultant aligned to Splunk ITSI to assist senior technical staff in engineering, developing, delivering and supporting observability solutions within defence environments. You will contribute to building foundational monitoring, while supporting platform operations and service visibility.

You will collaborate with the DevSecOps team to deliver monitoring capabilities, assist with data onboarding and configuration, and participate in testing, documentation and

Qualifications

• AGSV A NV2 security clearance or ability to obtain NV2.
• Relevant tertiary qualification or equivalent experience.
• Splunk training or certifications desirable.
• Experience working in IT technical support.
• Exposure to monitoring or observability environments and Agile practices.

Responsibilities

• Assist in configuring monitoring, alerting and dashboards using Splunk and ITSI.
• Support platform operations including monitoring activities and basic incident response.
• Assist with data onboarding and integration of monitoring sources.
• Collaborate with senior team members to support observability solution delivery.
• Contribute to testing and validation of monitoring configurations.
• Maintain documentation for monitoring configurations and operational procedures.
• Identify monitoring gaps or issues and elevate where required.
• Contribute to continuous improvement initiatives including alert tuning and dashboard enhancements.
• Apply a continuous learning mindset to develop monitoring and observability capability.
• Support transition of observability services to internal ownership.

Skills

Analytical Thinking

Communication

Continuous Improvement

Customer Engagement

Group Problem Solving

Listening

Requirements Definition

Stakeholder Management

Written and verbal communication

Monitoring and observability basics

Data awareness

Education

Relevant tertiary qualification or equivalent experience

AGSVA NV2 Security Clearance or ability to gain NV2

Tools

Splunk

Job description

Telstra is seeking an Associate Consultant aligned to Splunk ITSI to assist senior technical staff in engineering, developing, delivering and supporting observability solutions within defence environments. You will contribute to building foundational monitoring, while supporting platform operations and service visibility.

You will collaborate with the DevSecOps team to deliver monitoring capabilities, assist with data onboarding and configuration, and participate in testing, documentation and