Spirits & Wine Enthusiast — Customer-Focused Team Member

Endeavour Group; Spring Hill; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Exclusive discount card

Endeavour Group discounts

Wellbeing support (EAP)

Job summary

Endeavour Group is hiring a Liquor Team Member for BWS to engage customers with passion for our range and to help create memorable moments. You’ll promote loyalty programs and ensure our shelves showcase the best options for every shopper.

You’ll contribute to a safe, clean store, support teamwork, and uphold responsible service guidelines while bringing your authentic energy to the role.

Qualifications

• Customer-focused and able to talk confidently with shoppers.
• Availability across day, evenings and weekends.
• Able to work autonomously or as part of a team.
• Willing to learn product knowledge and share with customers.
• Career-driven with a willingness to grow within the company.

Responsibilities

• Interact with customers and share passion for our products to create memorable moments.
• Promote BWS loyalty programs and explain benefits and product offerings.
• Ensure shelves are stocked with a wide range of options for customers.
• Maintain a safe and clean environment for customers and teammates.
• Uphold responsible service of alcohol guidelines at all times.
• Be yourself and bring your unique energy to the team.

Skills

Customer engagement

Stock management

Team collaboration

Product knowledge

Energy and enthusiasm

Job description

Endeavour Group is hiring a Liquor Team Member for BWS to engage customers with passion for our range and to help create memorable moments. You’ll promote loyalty programs and ensure our shelves showcase the best options for every shopper.

You’ll contribute to a safe, clean store, support teamwork, and uphold responsible service guidelines while bringing your authentic energy to the role.