Liquor, Wine & Spirits Enthusiast — Customer Experience

endeavour group careers; Townsville City; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Career growth within Endeavour Group

Exclusive discount card for BWS & Ende

Discounts at Woolworths/Woolies/BIG W

Endeavour Wellbeing support

Job summary

Endeavour Group is seeking a friendly BWS Team Member to engage with customers, promote loyalty programs, and ensure our shelves are well-stocked. You will contribute to a safe, clean store and uphold responsible service guidelines while bringing your authentic self to a dynamic team.

This role offers opportunities to grow within Endeavour Group and enjoy employee benefits such as discount cards across BWS, Dan Murphy's, and other brands, plus wellbeing support, in a collaborative retail

Qualifications

• Talk with customers confidently and authentically to provide the ultimate unboring experience.
• Good availability across the day, evenings and weekends.
• Ability to work autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.

Responsibilities

• Actively engage with customers by sharing passion for our products and create memorable moments.
• Advocate for loyalty programs and inform customers about benefits and offerings.
• Ensure shelves are stocked for the best customer choices.
• Maintain a safe and clean environment for customers and teammates.
• Uphold service of alcohol guidelines to ensure responsible service.
• Be yourself and bring energy to your role.

Skills

Customer service

Communication

Teamwork

Product knowledge

Job description

Endeavour Group is seeking a friendly BWS Team Member to engage with customers, promote loyalty programs, and ensure our shelves are well-stocked. You will contribute to a safe, clean store and uphold responsible service guidelines while bringing your authentic self to a dynamic team.

This role offers opportunities to grow within Endeavour Group and enjoy employee benefits such as discount cards across BWS, Dan Murphy's, and other brands, plus wellbeing support, in a collaborative retail