Spirits & Wine Enthusiast — Customer-Focused Team Member

endeavour group careers; Sydney; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Exclusive discount card

Job summary

Endeavour Group in Sydney is seeking a friendly BWS Team Member to engage customers with passion for our products and help create memorable moments. You will promote loyalty programs, keep shelves stocked, and maintain a safe, welcoming store environment.

Join a team that values authenticity, inclusivity, and responsible service of alcohol while offering opportunities to grow within the Endeavour Group network.

Qualifications

• Ability to talk with customers confidently and authentically
• Willingness to work across the day, evenings and weekends
• Interest in learning and expanding product knowledge
• Own your career and be ready to grow within the business
• Active and engaged approach to customer service

Responsibilities

• Engage with customers by sharing passion for products and creating memorable moments
• Promote BWS loyalty programs and explain benefits
• Ensure shelves are stocked with best product choices
• Maintain a safe and clean environment for customers and teammates
• Uphold alcohol service guidelines and responsible service of alcohol
• Be yourself and shine in a dynamic team environment

Skills

Customer service

Communication

Teamwork

Product knowledge

Availability

Job description

Endeavour Group in Sydney is seeking a friendly BWS Team Member to engage customers with passion for our products and help create memorable moments. You will promote loyalty programs, keep shelves stocked, and maintain a safe, welcoming store environment.

Join a team that values authenticity, inclusivity, and responsible service of alcohol while offering opportunities to grow within the Endeavour Group network.