Specialist Support Coordinator

RD VALLEY ABORIGINAL HEALTH SERVICE -; Kununurra; Hybrid; AUD 109,000 - 126,000; Full time

Benefits offered by this job

Base wage

5 weeks annual leave

Flight allowance

Accommodation allowance

Job summary

Ord Valley Aboriginal Health Service (OVAHS) in Kununurra, WA, is seeking a Specialist Support Coordinator to design and monitor complex service plans across health, disability, housing and justice sectors. You will empower Aboriginal people in the North-East Kimberley to achieve their NDIS goals and access essential services in a culturally safe, person-centred way.

This full-time role requires 2–3 years of complex-case management experience, a relevant degree, strong communication skills, and

Qualifications

• Bachelor's degree in a relevant field.
• 2–3 years' experience managing complex cases in high-intensity community, disability, or health services.
• Commitment to culturally safe and inclusive practices.

Responsibilities

• Design, implement, and monitor complex service plans across health, justice, housing and disability sectors.
• Build participants' capacity to self-manage supports and promote independence.
• Foster strong networks to connect participants with quality supports reflecting individual needs and goals.
• Focus on reducing barriers to care and building long-term capacity for self-direction.

Skills

Excellent communication

Interpersonal skills

Coordination of services

Remote context experience

NDIS knowledge

Education

Bachelor's Degree in Social Work, Psychology, Occupational Therapy, Mental Health, Nursing, or related discipline

Job description

The Ord Valley Aboriginal Health Service (OVAHS) is a leading not-for-profit healthcare provider dedicated to improving the health and well-being of Aboriginal and Torres Strait Islander communities in the Kimberley region of Western Australia. With a focus on delivering culturally appropriate and holistic care, OVAHS provides a wide range of primary health services to meet the unique needs of our community.

We are committed to enhancing access to healthcare, empowering individuals, and fostering a safe and inclusive environment where community members feel respected, supported, and valued. Our passionate and skilled team of healthcare professionals work alongside community members to address both physical and mental health challenges while promoting preventative care, health education, and lifestyle initiatives.

At OVAHS, we believe in working with the community to strengthen and prioritise the social, emotional, and physical health of every individual. As part of a growing and dynamic organisation, you will have the opportunity to make a meaningful difference and be a part of positive, long-term change in the community.

About the Opportunity

OVAHS has an exciting opportunity for a passionate and experienced SpecialistSupport Coordinator to join our team in Kununurra, WA on a full-time basis.

Are you a dedicated professional with experience in disability support, complex case management, or community services? This is your opportunity to play a key role in empowering Aboriginal people across the North-East Kimberley region to achieve their NDIS goals and access the services they need to thrive.

As the Specialist Support Coordinator, you will design, implement, and monitor complex service plans across health, justice, housing, and disability sectors. You'll be instrumental in building participants' capacity to self-manage supports, promoting independence and choice, and ensuring the delivery of culturally safe and person-centred care. The role focuses on reducing barriers to care, managing crises, and building each participant's long-term capacity to lead and self-direct their own support network.

You will also foster strong networks across the disability and health sectors to ensure participants are connected with appropriate, quality supports that reflect their individual needs and goals.

This is more than just a job, it's a unique opportunity to support individuals and families in a remote Aboriginal community, within a values-driven organisation committed to holistic, culturally safe care.

OVAHS is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are strongly encouraged to apply.

OVAHS reserves the right to close the vacancy early if a suitable candidate is identified.

About You

You are a compassionate and capable professional with experience in disability support, intensive case management, or related areas. You hold a

Bachelor's Degree in Social Work, Psychology, Occupational Therapy, Mental Health, Nursing, or a related discipline, and are committed to empowering individuals through culturally safe and inclusive practices. To be successful in this role you will have a minimum of 2-3 years' experience managing complex cases within high-intensity community, disability, or health services.

You bring:

Excellent communication and interpersonal skills;

Proven ability to coordinate services and navigate complex support systems;

Strong understanding of the NDIS, person-centred practice, and community-based service delivery;

The ability to work independently and collaboratively in a remote Aboriginal health context.

Experience working in Aboriginal communities and/or within an Aboriginal Community Controlled Organisation will be highly regarded.

You'll be based in Kununurra, a beautiful and remote part of Australia, and must be resilient, adaptable, and committed to building trust with the local community.

About the Benefits

OVAHS is an organisation that truly values its team, and is committed to improving employee knowledge, skills and experience. It offers a stable, safe and supportive work environment with a large, multi-disciplinary team including doctors, nurses, Aboriginal Health Workers, an audiologist, dietitian, mental health workers and a social support unit.

Your dedication will be rewarded with an attractive remuneration package per annum pro rata (commensurate with qualifications and experience) including a range of benefits to significantly increase the value of your overall remuneration package including:

Specific benefits include:

• Base Wage: $109,302.44 - $126,282.21 (dependent on qualifications and experience) per annum pro rata + Super
• 5 weeks annual leave per year
• Additional paid leave over the end of year closure period, as per leave policy
• Annual flight allowance of $1,800 after 12 months of continued service pro rata
• Accommodation allowance of $6,240 per annum pro rata

With Australia's most stunning landscapes on your doorstep and an incredible outdoor lifestyle on offer, the Kimberley is the place to be to make the most of life's adventures. Kununurra haslifestyle benefits that are unique to the Kimberley Region - with schools, sporting and recreational activities, a shopping precinct, medical services and a hospital, all at your doorstep!

This is an excellent opportunity to develop your skills, advance your career and enhance your cultural knowledge in a stunning outback location.