Specialist Family Violence Practitioner

The Salvation Army Australia; Melbourne; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑f‑r

Meal entertainment top-up $2,650

12 weeks paid parental leave

Additional leave up to 8 weeks

5 paid days annually to learn

EAP and wellbeing programs

Fitness Passport

Ongoing supervision, training and dev

Rewarding not-for-profit career

Job summary

The Salvation Army Australia in Coburg North, VIC is seeking a Specialist Family Violence Practitioner to deliver trauma-informed crisis case management within our Short-Term Refuge Program. Working on-site, you will assess risk, develop safety plans, coordinate supports across housing, legal, health and community services, and empower women and children to move toward safety and independence.

Reporting to the Team Leader, this permanent full-time role requires a Bachelor of Social Work, at

Qualifications

• Bachelor of Social Work required and recognised professional qualifications.
• Minimum 3 years’ experience in specialist family violence case work.
• Current Victorian Driver’s Licence and Working with Children Check.

Responsibilities

• Deliver specialist family violence crisis case management within a refuge setting.
• Build trusting, strengths-based relationships with women and children.
• Conduct risk, safety, and needs assessments and develop safety plans.
• Advocate for clients and coordinate referrals across housing, legal, health and community services.
• Support transition from crisis accommodation to longer-term stability.

Skills

Risk assessment

Trauma-informed practice

Crisis response

Communication

Documentation

Stakeholder engagement

Education

Bachelor of Social Work

Job description

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Help women and children rebuild their lives after family violence

At The Salvation Army, we believe everyone deserves to live free from violence. Every day, our specialist family violence teams provide vital support to vulnerable women and children escaping domestic and family violence through safe accommodation, crisis intervention, counselling, advocacy, and recovery-focused support.

Number Of Positions Available

1

About The Role

We are seeking an experienced Specialist Family Violence Practitioner to join our Short-Term Refuge Program. Working within a crisis accommodation setting, you will provide specialist, trauma‑informed and intensive case management to women and children experiencing family violence. You will play a critical role in assessing risk, developing safety strategies, coordinating supports, and empowering clients to achieve their goals. This role is ideal for a confident practitioner who thrives in fast-paced environments and is passionate about creating meaningful change for victim survivors. Reporting to the Team Leader, this is a permanent full-time position based on-site in Coburg North, VIC.

Conditions

Compensation is in accordance with the Social, Community, Home Care and Disability Services (SCHADS) Award Level 5.

How You Will Make An Impact

• Deliver specialist family violence crisis case management within a refuge setting
• Build trusting, strengths‑based relationships with women and children
• Conduct comprehensive risk, safety, and needs assessments
• Develop and review client‑led safety and support plans
• Advocate for clients and coordinate referrals across housing, legal, health, and community services
• Support women and children to transition from crisis accommodation into longer‑term stability and independence
• Work in line with the National Family Violence Model of Care and Victorian family violence practice frameworks

What You'll Bring

We are looking for a skilled and compassionate practitioner who can confidently navigate complex situations while maintaining a strong client‑centred approach.

Essential Requirements

• Bachelor of Social Work (essential)
• Qualifications aligned with the Mandatory Minimum Qualification Requirements for Specialist Family Violence Workers (Recommendation 209)
• Minimum 3 years’ experience in specialist family violence case management, crisis response, refuge services, or a closely related field
• Demonstrated experience conducting risk assessments, safety planning, and case management with women and children experiencing family violence
• Strong understanding of family violence, child wellbeing, trauma‑informed practice, and risk management
• Excellent communication, documentation, and stakeholder engagement skills
• Current Victorian Driver’s Licence
• Current Employee Working with Children Check

Previous experience working within a refuge or crisis accommodation environment will be highly regarded.

Why Join The Salvation Army?

When you join us, you'll be supported to make a lasting impact while being supported in your own career and wellbeing.

Benefits Include

• Salary packaging up to $15,900 tax-free plus $2,650 meal entertainment
• 12 weeks paid parental leave for primary and secondary carers
• Purchase up to 8 weeks additional leave each year
• 5 paid days annually to experience and learn from other Salvation Army programs
• Access to EAP, wellbeing programs, and Fitness Passport
• Ongoing professional supervision, training, and development
• A rewarding career with one of Australia's most trusted not-for-profit organisations

Equal Opportunity

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.