Spare Parts Interpreter

Crown Equipment Corporation; Tamworth; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Above Award Wages

Earn while you learn (Apprentice path)

Ongoing training and career growth

Staff discounts on John Deere products

Job summary

Hutcheon & Pearce in Tamworth, NSW is seeking an Apprentice or Experienced Parts Interpreter to support customers and service teams from our Tamworth Branch.

This hands-on role covers customer service, sales, inventory and parts interpretation. Apprentices complete a Certificate III in Automotive Sales (Parts Interpreting) through TAFE NSW while gaining on-the-job experience.

We offer above‑award wages, earn while you learn, ongoing training, and access to John Deere products and staff discounts.

Qualifications

• Experience in parts interpreting, automotive, agricultural, construction, or similar industries.
• Strong customer service and communication skills.
• Ability to interpret parts requirements and provide solutions.
• Apprentice pathway requires willingness to learn and complete training.

Responsibilities

• Provide exceptional customer service and assist with parts enquiries.
• Interpret and identify parts requirements for customers and technicians.
• Promote and sell parts, attachments and related products.
• Supply Service Technicians with parts for repairs and maintenance.
• Process stock orders and backorders; manage inventory records.
• Assist with deliveries and merchandising of the parts dept.
• Maintain accurate records and support stock control.

Skills

Customer service

Communication

Parts interpretation

Team player

Time management

Data entry

Education

Certificate III in Automotive Sales (Parts Interpreting)

Tools

Forklift licence

Job description

Apprentice or Experienced Parts Interpreter

Experienced or Apprentice Parts Interpreter

Tamworth, NSW

Position Overview

As an Experienced or Apprentice Parts Interpreter at Hutcheon & Pearce, you’ll play a key role in supporting our customers and service team from our Tamworth Branch.

Whether you’re an experienced Parts Interpreter looking for your next opportunity, or someone eager to start a rewarding career through an apprenticeship, you’ll be part of a team that helps keep our customers moving by providing the right parts, advice, and support.

This is a hands‑on role that combines customer service, sales, inventory management, and parts interpretation. You’ll work closely with customers, technicians, and suppliers to ensure parts are sourced, supplied, and delivered efficiently.

The position is primarily Monday to Friday, with Saturday work required on a rostered basis during peak periods and to support branch operations.

For Apprentice Parts Interpreters, this role includes completing a Certificate III in Automotive Sales (Parts Interpreting) through TAFE NSW while gaining valuable on‑the‑job experience.

What You’ll Be Doing

• Providing exceptional customer service and assisting customers with their parts enquiries
• Interpreting and identifying parts requirements for customers and service technicians
• Promoting and selling parts, attachments, merchandise, and related products.
• Supplying Service Technicians with parts required for repairs and maintenance.
• Processing stock orders and machine down orders.
• Receiving and allocating incoming stock to inventory locations.
• Assisting with parts deliveries and inventory management.
• Maintaining accurate records and supporting stock control processes.
• Following up on backorders and communicating updates to customers and technicians.
• Assisting with merchandising displays and maintaining a clean, organised parts department.
• Participating in training and development programs to build product and industry knowledge.

What You’ll Bring

Experienced Parts Interpreters

• Previous experience in parts interpreting, automotive, agricultural, construction, or similar industries.
• Strong customer service and communication skills.
• Ability to interpret parts requirements and provide solutions.

Apprentice Parts Interpreters

• A genuine interest in parts, machinery, automotive, or agriculture.
• A willingness to learn and develop new skills.
• A positive attitude and commitment to completing formal training.

For Both

• Strong organisational and time management skills.
• Basic computer and data entry skills.
• Ability to work independently and as part of a team.
• Commitment to safe work practices.
• Forklift licence preferred (or willingness to obtain one with our support).

What We’ll Bring

• Above Award Wages
• Earn while you learn with a nationally recognised qualification (Apprentice pathway)
• Ongoing training, development and career progression opportunities
• Work with industry‑leading John Deere products and technology
• Staff discounts on John Deere merchandise, parts and products
• Christmas gifts, team events and annual employee celebrations
• Supportive team culture in a family‑owned business

Hutcheon & Pearce, the largest Australian family‑owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry. As a leading provider of John Deere equipment, we’re committed to providing top‑notch equipment, exceptional after‑sales support, and outstanding service to our customers.

Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life