Spa Therapist

Renaissance Corporate Services; The Rocks; On-site; AUD 52,000 - 62,000; Full time

Job summary

Shangri-La Sydney is seeking a Spa Therapist to deliver exceptional spa treatments in a serene environment, enhancing guest well-being and satisfaction. You will perform massages, facials and other therapies, tailoring each session to individual guest needs while maintaining spotless treatment rooms and accurate records.

The role emphasizes guiding guests on spa services and products, educating them on wellness practices, and upholding exemplary customer service standards in a luxury hotel

Qualifications

• Passion to deliver exceptional customer service.
• Certificate or Diploma in Beauty Therapy or equivalent.
• Can-do attitude and willingness to learn new skills.
• Excellent communication skills; verbal and written.
• Rights to work in Australia.
• Willingness to work rotating shifts, including weekends and public holidays.

Responsibilities

• Perform a variety of spa treatments, including massages, facials and other therapies.
• Customize treatments based on client needs and preferences.
• Maintain a clean, organized treatment room and sanitize equipment.
• Provide expert guidance on spa services and products.
• Educate clients on benefits of treatments and wellness practices.
• Uphold high standards of customer service and professionalism.
• Keep accurate client profiles and treatment notes.

Skills

Customer service

Communication

Can-do attitude

Education

Certificate or Diploma in Beauty Therapy

Job description

About Us

Shangri-La Sydney is situated in the heart of the historic Rocks district. With 565 guest rooms and suites, a luxurious Chi Spa, 4 food and beverage outlets and 18 conference and meeting rooms, this Deluxe 5-star hotel is tailored towards both the corporate and leisure guest.

About the Role

As a Spa Therapist at Chi Spa, you will have the opportunity to contribute to our guests' overall well-being by delivering exceptional spa treatments. You will be responsible for creating a serene and therapeutic environment while ensuring the highest level of customer satisfaction.

Key Responsibilities:

• Perform a variety of spa treatments, including massages, facials and other therapies.
• Customize treatments based on the individual needs and preferences of each client.
• Maintain a clean and organized treatment room, ensuring all equipment and supplies are sanitized and prepared for each treatment.
• Provide expert guidance and recommendations on spa services and products.
• Educate clients on the benefits of different treatments and wellness practices.
• Uphold the highest standards of customer service and professionalism.
• Keep accurate records of client profiles and treatment notes.

About You

• Passion to deliver exceptional customer service
• Certificate or Diploma in Beauty Therapy or equivalent
• Have a can do attitude and be willing to learn new skills
• Excellent communication skills; including both verbal and written.
• Be available to a work a in a rotating shift, including weekends and public holidays.
• Rights to work in Australia