Spa Therapist

Accor Apartments & Realty; Port Douglas; On-site; AUD 50,000 - 68,000; Full time

Job summary

Accor Apartments & Realty is seeking a Spa Therapist to deliver a deeply calming guest experience within our resort-style property in Port Douglas. You will personalise treatments, maintain pristine spa spaces and provide attentive service to ensure guest wellbeing.

Join a team that values professional grooming, flexible weekend shifts, and the ability to tailor therapies for each guest while promoting retail and aftercare recommendations.

Qualifications

• Diploma or Cert IV in Beauty Therapy or Massage required.
• Grooming and presentation must be impeccable.
• Time management and ability to tailor treatments for each guest.

Responsibilities

• Deliver a variety of spa treatments including relaxation sessions, pregnancy massages, hot stone therapies, facials, and pedicures.
• Understand the spa's product range and services offered.
• Provide exceptional guest service with a professional manner.
• Maintain cleanliness and presentation of spa spaces and stock.
• Handle appointments, payments, and administrative tasks seamlessly.
• Offer home care recommendations and meet retail targets.

Skills

Diploma or Cert IV in Beauty Therapy

Impeccable grooming

Time management

Calm under pressure

Weekend/late-shift flexibility

Education

Diploma or Cert IV in Beauty Therapy or Massage

Job description

Purpose

As a Spa Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise as a Spa Therapist, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well-being.

Primary Responsibilities

• Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages
• Develop a strong understanding of the spa's products and the wide range of treatments and services we offer
• Provide exceptional customer service to our valued guests, all while maintaining a professional charm
• Maintain the spa's inner and outer sanctuaries in impeccable, spic-and-span, and oh-so-inviting conditions, including keeping our stock of linen and supplies plentiful, ensuring we are always prepared
• Seamlessly handle appointments, payments, and those essential administrative tasks, making it all look like a breeze
• Exude confidence as you dazzle our guests with personalized home care recommendations and effortlessly meet those retail targets

Skills & Experience

• Hold a Diploma or Cert IV in Beauty Therapy or Massage, showcasing dedication to professional qualifications
• Exemplify impeccable grooming, presentation and have a thoughtful communication style
• Possess expert time management skills, with the ability to customise treatments for each guest's unique needs
• Maintain composure and agility under pressure
• Bring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for weekend and late-shift flexibility to meet guest needs