Massage Therapist

Accor Apartments & Realty; Central Coast; Presencial; AUD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Colonial Group is seeking a Massage Therapist to craft deeply calming experiences for guests, from relaxing massages to spa packages, with personalised care focused on well-being.

You will learn our spa product range, deliver exceptional service, manage bookings and payments, and guide guests with home care recommendations while supporting retail goals.

Formación

• Diploma or Cert IV in Beauty Therapy or Massage required.
• Impeccable grooming and professional presentation.
• Clear, thoughtful communication and time management.

Responsabilidades

• Deliver pampering experiences: relaxation, pregnancy massage, hot stone, facials, body therapies, pedicures, spa packages.
• Develop understanding of the spa's products and services.
• Provide exceptional customer service with professional charm.
• Maintain pristine spa environments and stock of linens and supplies.
• Seamlessly handle appointments, payments, and administrative tasks.
• Offer personalised home care recommendations and meet retail targets.

Conocimientos

Grooming

Presentation

Communication

Time management

Educación

Diploma or Cert IV in Beauty Therapy or Massage

Descripción del empleo

Purpose

As a Massage Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise as a Massage Therapist, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well-being.

Primary Responsibilities

• Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages
• Develop a strong understanding of the spa's products and the wide range of treatments and services we offer
• Provide exceptional customer service to our valued guests, all while maintaining a professional charm
• Maintain the spa's inner and outer sanctuaries in impeccable, spic-and-span, and oh-so-inviting conditions, including keeping our stock of linen and supplies plentiful, ensuring we are always prepared
• Seamlessly handle appointments, payments, and those essential administrative tasks, making it all look like a breeze
• Exude confidence as you dazzle our guests with personalised home care recommendations and effortlessly meet those retail targets

Skills & Experience

• Hold a Diploma or Cert IV in Beauty Therapy or Massage, showcasing dedication to professional qualifications
• Exemplify impeccable grooming, presentation and have a thoughtful communication style
• Possess expert time management skills, with the ability to customise treatments for each guest's unique needs
• Maintain composure and agility under pressure
• Bring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for weekend and late-shift flexibility to meet guest needs