Spa Front Desk Receptionist | Flexible Shifts, Free Access

Belgravia Health and Leisure Group Pty Ltd; Daylesford; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Free facility access

Great work / life balance with shifts

Growth opportunities within Belgravia

Job summary

Hepburn Bathhouse & Spa in Daylesford is seeking a friendly Receptionist to be the first point of contact for guests, handling check-ins for bathhouse and accommodation, and guiding them on wellness treatments and products.

You will manage bookings, provide local area information, and maintain a well-organised front desk with a professional service attitude. Candidates with welcome customer service mindset are encouraged to apply.

Qualifications

• Minimum 1 year of experience in a similar administrative, customer servicing, or receptionist role.
• Strong computer literacy, including experience with Windows & Microsoft Office Suite.
• Familiarity with point-of-sale systems and booking software.
• Excellent communication and interpersonal skills.
• High attention to detail and ability to multitask in a fast-paced environment.
• Prior experience in the leisure, hospitality, or wellness industry is desirable.
• Current First Aid Certificate (Workplace Level 2) and CPR Certificate.
• Police Check & Working with Children Check (Employee Status) required.
• Must be legally entitled to work in Australia.

Responsibilities

• Greet and check-in guests for bathhouse and accommodation services.
• Provide information on wellness treatments and available products.
• Maintain accurate records and assist with administrative duties.
• Offer exceptional customer service with a friendly and professional approach.
• Handle point-of-sale transactions and daily reconciliation reporting.
• Ensure smooth operation of front desk activities, maintaining a well-organised reception area.

Skills

Excellent communication

Interpersonal skills

Computer literacy

POS systems

Booking software

Attention to detail

Multitasking

Leisure hospitality experience

First Aid & CPR

Police Check

Working with Children Check

Windows

Microsoft Office

Tools

Windows

Microsoft Office

Job description

Hepburn Bathhouse & Spa in Daylesford is seeking a friendly Receptionist to be the first point of contact for guests, handling check-ins for bathhouse and accommodation, and guiding them on wellness treatments and products.

You will manage bookings, provide local area information, and maintain a well-organised front desk with a professional service attitude. Candidates with welcome customer service mindset are encouraged to apply.