Spa Attendant

Wests Group; Port Stephens Council; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Wellbeing leave

Certificate III training

Paid parental leave

Annual leave loading

Discounted meals

Discounted gym membership

Discounted accommodation

Job summary

The Anchorage Hotel & Spa is seeking a casual Spa Attendant to join Spa Lucca, with a focus on maintaining pristine spa spaces and supporting therapists throughout the day. The role requires you to be energetic, well-presented and guest-focused, ensuring a 5-star experience for guests.

We welcome applicants who are passionate about health, beauty and skincare, with previous industry exposure or current study in massage or beauty therapy being a plus.

Qualifications

• High grooming standards and a can-do attitude.
• Prior work experience in health, beauty or related study is advantageous.
• Availability to work weekends is essential, with some weekday availability.

Responsibilities

• Maintain spa common areas and treatment rooms to the highest standard.
• Assist therapists and support daily spa operations.
• Manage stock, laundry and reception duties as required.

Skills

Grooming standards

Team player

Guest experience focus

Job description

Job Description

About Us Nestled on the pristine shores of Port Stephens, The Anchorage Hotel & Spa is a haven of laid-back luxury. Offering timeless elegance with a relaxed coastal spirit, the resort combines intuitive service with bespoke experiences, from indulgent treatments at Spa Lucca, to signature dining at The Galley Kitchen, and unforgettable local adventures including whale watching, sailing, and more.

The Opportunity This is an exciting opportunity for a casual Spa Attendant to join our tight knit team at Spa Lucca. You may be looking to get into the health and beauty industry or perhaps already undertaking therapist qualifications? This is the perfect role to assist you with your future goals! The Spa Attendant is responsible for ensuring the spa common areas and treatment rooms are clean, tidy and presented to the highest standard, this is a critical role that ensures our guests feel safe, comfortable and have an exceptional experience. Duties will include cleaning, maintenance, stock management, laundry and assisting with reception duties. This is a busy and varied role where you will provide support and assistance to the therapists throughout the day.

About You With a passion for all things health, beauty and skincare, you will be an enthusiastic team player with a can-do attitude. You will have high grooming standards and will pride yourself on giving our guests the 5 star luxury experience they have come to expect. Prior work experience in the industry or study towards massage or beauty therapy will be an advantage, although not essential. Availability to work weekends is essential, along with some availability throughout the week. You'll thrive with us if you:

• Are authentic, inclusive and bring your best self to work
• Enjoy working in a dynamic, fast-paced environment
• Put the guest experience at the heart of everything you do
• Believe in growing together and supporting others to reach their potential

Certifications Required: Current First Aid and CPR (yearly renewal) certification

What we offer Being an employee of The Anchorage Hotel & Spa and The Wests Group will give you access to just a few of the following perks and benefits:

• Wellbeing : First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, community care leave and employee assistance programs (EAP).
• Career: Certificate III in Hospitality, paid traineeships, and leadership programs.
• Financial: Paid parental leave, 17.5% annual leave loading, award wages and penalty rates, plus 40% off meals for club employees.
• Lifestyle: Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.