Solutions Consultant

Pivot Software; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

ELMO Software Pty Ltd in Melbourne is seeking a Solutions Consultant to work with sales, product and customer teams to translate customer challenges into business value through tailored product presentations and demonstrations.

You will lead a solutions-focused sales approach, plan and deliver compelling demonstrations, address complex questions, and coordinate RFPs while collaborating across internal teams to improve scalability of the Solutions Consulting function.

Qualifications

• At least two years’ experience in a similar role, such as Solutions Consulting, Sales Engineering, Presales or Consulting, ideally within a SaaS organisation.
• The ability to present software solutions in a way that clearly connects product capabilities to customer needs and business value.
• Confidence explaining technical concepts to non-technical audiences.
• Strong time and project management skills, with excellent attention to detail and the ability to manage competing priorities.
• Exceptional written and verbal communication, presentation and storytelling skills.
• Strong problem-solving ability, curiosity and commercial acumen.
• A collaborative, customer-focused approach and the confidence to work with stakeholders at different levels.

Responsibilities

• Build strong working relationships with sales representatives and sales leaders, contributing to a collaborative, team-based approach to customer engagements.
• Lead a solutions-focused sales approach by aligning ELMO’s platform capabilities to customer challenges, priorities and desired outcomes.
• Plan and deliver compelling product presentations and demonstrations tailored to technical requirements, use cases and audience needs.
• Apply strong product knowledge to explain capabilities, address complex customer questions and build confidence in ELMO’s solutions.
• Partner with product, customer and other internal teams to provide feedback, support enablement and contribute to continuous improvement.
• Coordinate and complete multiple RFPs and tenders simultaneously, working with internal subject-matter experts to develop accurate, high-quality responses.
• Deliver presentations, webinars and demonstrations at prospect and customer events when required.
• Contribute to team initiatives, playbooks, reusable assets and other projects that improve the effectiveness and scalability of the Solutions Consulting function.

Skills

Solutions Consulting

Presales experience

Presentation skills

Technical communication

Time management

Storytelling

Collaboration

Tools

APIs

Integration design

Job description

Job Description

Reporting to the Solutions Consultant Manager, as a Solution Consultant, you will work closely with ELMO’s sales, product and customer teams to understand customer challenges and demonstrate how ELMO’s solutions can create meaningful business value. You will bring ELMO’s platform to life through engaging product presentations and demonstrations tailored to each customer’s requirements, industry context and audience. You will act as a trusted advisor throughout the sales process, helping customers connect their business needs with practical, scalable solutions.

What you’ll do:

• Build strong working relationships with sales representatives and sales leaders, contributing to a collaborative, team-based approach to customer engagements.
• Lead a solutions-focused sales approach by aligning ELMO’s platform capabilities to customer challenges, priorities and desired outcomes.
• Plan and deliver compelling product presentations and demonstrations tailored to technical requirements, use cases and audience needs.
• Apply strong product knowledge to explain capabilities, address complex customer questions and build confidence in ELMO’s solutions.
• Partner with product, customer and other internal teams to provide feedback, support enablement and contribute to continuous improvement.
• Coordinate and complete multiple RFPs and tenders simultaneously, working with internal subject-matter experts to develop accurate, high-quality responses.
• Deliver presentations, webinars and demonstrations at prospect and customer events when required.
• Contribute to team initiatives, playbooks, reusable assets and other projects that improve the effectiveness and scalability of the Solutions Consulting function.

Desired Skills and Experience

What you’ll bring

• At least two years’ experience in a similar role, such as Solutions Consulting, Sales Engineering, Presales or Consulting, ideally within a SaaS organisation.
• The ability to present software solutions in a way that clearly connects product capabilities to customer needs and business value.
• Confidence explaining technical concepts to non-technical audiences.
• Strong time and project management skills, with excellent attention to detail and the ability to manage competing priorities.
• Exceptional written and verbal communication, presentation and storytelling skills.
• Strong problem-solving ability, curiosity and commercial acumen.
• A collaborative, customer-focused approach and the confidence to work with stakeholders at different levels.

Desirable experience

• Previous presales experience with HR, payroll, recruitment or talent-management software.
• An understanding of HR, payroll, recruitment or talent-management processes.
• Familiarity with software integrations, APIs and integration design concepts.
• Experience responding to RFPs, tenders or complex procurement processes.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. We are also committed to advancing reconciliation at ELMO through our Reflect Reconciliation Action Plan (RAP).

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan.
As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.