Solutions Consultant

Xero; City of Melbourne; Híbrido; AUD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Xero in Melbourne is seeking a Solutions Consultant to act as a trusted technical advisor and partner with our sales team to design solutions for accounting practice partners. You will translate partner requirements into scalable workflows and help firms unlock long-term value from the Xero platform.

You will join a collaborative team of seven reporting to the Solutions Consultant Manager, bridging account executives, product engineering, and external practice partners.

Formación

• Solid operational experience gained directly within an accounting or bookkeeping practice environment.
• Experience in consultative problem solving, pre-sales or technical solution design within complex environments.
• Ability to communicate complex concepts simply and present engaging sessions or demonstrations.
• Familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems.
• Practical experience with AI tools to build efficient solutions.
• Highly developed interpersonal skills to navigate ambiguity and partner across internal and external teams.

Responsabilidades

• Lead technical discovery and tailored solution scoping in partnership with Account Executives.
• Design and deliver engaging, custom product demonstrations addressing specific firm workflow challenges.
• Guide new practice partners through cloud implementation, workflow mapping, and early adoption up skilling.
• Provide expert technical support during sales cycles to overcome operational roadblocks and objections.

Conocimientos

Accounting experience

Pre-sales

Solution design

Clear communication

Interpersonal skills

Problem solving

Herramientas

AI tools

Descripción del empleo

The role & it's impact:

As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform.

The team & how they connect:

You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth.

Initially, the role will focus on:

• Leading technical discovery and tailored solution scoping in partnership with Account Executives

• Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges

• Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling

• Providing expert technical support during sales cycles to overcome operational roadblocks and objections

Where and how you can work:

We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Melbourne with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options.

Here are some of the things we are looking for:

• Solid operational experience gained directly within an accounting or bookkeeping practice environment

• Proven success in consultative problem solving, pre-sales or technical solution design within complex environments

• Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences

• Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems

• Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions

• Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams