Solution Engineer - based in Melbourne

MCA Recruitment Consulting; Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading recruitment consultancy is seeking a Solution Engineer based in Melbourne to join a fast-growing client in the Cloud Software market. This role involves assisting customers by understanding their business challenges, delivering tailored solutions, and supporting sales through various pre-sales activities. Candidates should have a Bachelor’s or Master’s degree in computer science, experience as a Solutions Engineer, and a solid understanding of cloud trends. Fluency in English is essential, with additional languages being advantageous. Enjoy a dynamic environment that fosters growth and innovation.

Qualifications

• Experience as a Solutions Engineer, presales, consultant, developer, or architect.
• Understanding of Cloud solutions and market trends.
• Fluent in English; other languages are advantageous.

Responsibilities

• Assist customers by understanding their business challenges.
• Drive sales across multiple geographies.
• Manage POC’s and classroom pilots.
• Build libraries of demo configurations.
• Deliver solution-oriented RFP responses.

Skills

Customer engagement

Solution demonstration

Building trust

Architectural discussions

Multi-tasking

Education

Bachelor's or Master's degree in computer science

Tools

Salesforce

ERP

CRM

CPQ

Job description

About the job Solution Engineer - based in Melbourne

Solution Engineer - based in Melbourne

Cloud computing istriggering a stunning shift in how businesses operate and our clients areleading the change.

If you are looking totake the next step in your career by joining the team of one of our fastgrowing clients within the Cloud Software market, do not hesitate to reach out.

Key Responsibilities for This Role

• Help our customers in addressing their business challenges – by first understanding them thought intelligent listening and building trust
• At times, assist Sales, SEs and partners to drive sales across multiple geographies beyond the country of operation
• Interpreting the customers pain points/business needs, and portraying this through a product demonstration
• Managing POC’s and classroom pilots
• Working with A&C to support the product education of our strategic partners
• Building ‘re useable’ libraries of demo configurations to support customer engagements globally, sharing and collaborating with your colleague enabling scale at pace
• RFP responses, answered with a solution orientated ‘sales slant’ – not just matter of fact
• Managing architectural/integration discussions with the customer – where solution fits and why
• Stitching together other internal and external solutions (such as Salesforce) to meet the single need of the customer
• Handing off the customers’ requirements to service delivery at the point of contract closure ensuring smooth transition
• Promoting the global technical activities and customer engagements/experiences – ensuring that global experiences are well documented and understood
• Building credibility and trust with the customer and partner
• This is a sales role within the quota bearing hat – working hand in hand with the Sales Rep who runs and manages the sales cycle

Experience/skills needed

• Bachelors or Master’s degree in computer science or similar
• Experience as a Solutions Engineers, presales, consultant, developer or architect in on or multiple business applications:
• ERP
• CRM
• CPQ
• Very good understanding of Cloud solutions & market trends
• Fluent English is required, fluent in other languages would be an advantage
• Experience in customer facing activities (consulting or SE)

Key Attributes

• Must be a ‘storyteller’…someone who can capture people’s imagination
• A self-starter and who is prepared to multi task – not reliant on heavy support mechanisms
• To find obsession beyond passion – and to be able to portray that belief to others
• To know how to work with and through the big Systems Integrators – which is our primary GTM
• High energy, outwardly happy and buoyant – does not see a problem, only an opportunity