Solution Engineer, ANZ

Geek+; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

5-day work week

Global exposure

Opportunities for global mobility

Double pay and performance bonus

4 weeks of Annual Leave entitlement

Job summary

Geek+ is seeking an Assistant Solution Manager to engage with customers, understand objectives, and translate needs into effective robotic logistics solutions. You will work with sales to tailor demonstrations and provide technical insights across complex requirements.

The role emphasizes strong communication, presentation skills, and the ability to articulate technical concepts to diverse audiences in English and Chinese.

Qualifications

• Bachelor's degree in Industrial Engineering, Logistics, Supply Chain or related field.
• 5 years of experience in solution engineering, pre-sales engineering or similar role.
• Excellent communication and presentation skills with the ability to explain complex concepts clearly.

Responsibilities

• Engage with customers to understand objectives, challenges, and technical needs.
• Collaborate with the sales team to tailor solutions and provide technical insights.
• Analyze customer requirements by evaluating systems, processes, and pain points.
• Create engaging presentations and demos to communicate value to technical and non-technical audiences.

Skills

Communication

Presentation

Problem-solving

English & Chinese

Education

Bachelor's degree in Industrial Engineering / Logistics / Supply Chain

Tools

AutoCAD

Microsoft Office

Job description

Geek+ is an advanced robotics technology company specialized in smart logistic solutions. Founded in 2015 and headquartered in Beijing, China, the company has become the largest independent logistics robotics company worldwide, with over 300 projects globally. Clients include Fortune 500 companies, and leaders in retail, apparel, automotive, ecommerce, manufacturing and more. Geek+ has over 1000 employees and offices in China, Japan, Hong Kong, Singapore, Germany, the UK and the US.

Geek+ is looking for an Assistant Solution Manager to join our team. Are you someone who is driven by curiosity, and craves a good challenge? Join us and be part of this exciting adventure!

What you have to do

• Engage with customers to understand their business objectives, challenges, and technical needs. Participate in discussions and meetings to gather detailed information and insights that will help in designing effective solutions
• Work closely with the sales team to identify opportunities and customize solutions according to customer expectations. Provide technical expertise and insights during the sales process to ensure alignment between customer requirements and solution design
• Conduct a comprehensive analysis of customer requirements by evaluating their existing systems, processes, and pain points. Identify areas where our products can provide value and address their challenges
• Create engaging presentations and demonstrations to showcase the value and capabilities of our solutions. Effectively communicate complex technical concepts to both technical and non-technical audiences

What you need to have

• Bachelor's degree in Industrial Engineering, Logistics, Supply Chain Management or a related field
• 5 years of experience in solution engineering, pre-sales engineering, or similar role
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Strong problem-solving and analytical skills, ability to manage multiple priorities effectively
• Familiarity with AutoCAD and Microsoft Office is highly advantageous
• Good in spoken and written English and Chinese

What we offer

• 5-day work week
• Young and energetic work culture with global exposure
• Opportunities for global mobility
• Double pay and attractive performance bonus
• 4 weeks of Annual Leave entitlement