Presales Engineer-Australia

Hikrobot; Sydney; On-site; AUD 100,000 - 150,000; Full time

Job summary

Hikrobot in Sydney, Australia, is seeking a proactive pre-sales engineer to support sales with research, technical proposals, and tender responses. You will demonstrate solutions, answer inquiries, and help translate customer demand into actionable specifications.

Your role includes collecting feedback for the technical department, refining solutions to meet client needs, and delivering internal and external training on products and technology. English is the working language; Mandarin preferred.

Qualifications

• Bachelor degree or above in a related field.
• 3+ years in logistics automation, e-commerce or ERP-WMS; design solutions and bid projects preferred.
• Ability to analyze and design solutions in logistics, manufacturing storage, e-commerce and related IT systems.
• Strong communication and presentation skills; English can be used as working language; Mandarin preferred.
• Willing to overseas business travel is preferred.

Responsibilities

• Responsible for pre-sales support of products and problem solving solutions, assisting sales to research and analyze customer demand, formulating technical proposal and tender, expounding on technical solutions, demonstrating products and answering technical inquiries.
• Assist sales to promote and sell products and problem solving solutions.
• Collect and feed back customer’s opinions on products and technology to the technical department.
• Deepen solutions according to customer’s demand, and assist technical engineers to implement solutions.
• Conduct relevant technical training for internal sales and pre-sales as well as external partners.

Skills

Problem solving

Communication

Team player

Overseas travel

Education

Bachelor degree or above

Majors: Computer / automation / logistics preferred

Tools

ERP-WMS

Job description

• Responsible for pre-sales support of products and problem solving solutions, assisting sales to research and analyze customer demand, formulating technical proposal and tender, expounding on technical solutions, demonstrating products and answering technical inquiries.
• Assist sales to promote and sell products and problem solving solutions.
• Collect and feed back customer’s opinions on products and technology to the technical department.
• Deepen solutions according to customer’s demand, and assist technical engineers to implement solutions.
• Conduct relevant technical training for internal sales and pre-sales as well as external partners.

Qualifications:

• Bachelor degree or above; Computer, automatization or logistics majors are preferred.
• Have three years and above experience in logistics automation, e-commerce or ERP-WMS; experience in solution design, technical consultation, and project bidding is preferred.
• Capable of analyzing, guiding demand and designing solutions in logistics, manufacturing storage, e-commerce and related IT systems.
• Problem solving oriented, honest, pragmatic and responsible, highly enthusiastic and a team player.
• Good communication and presentation skills, English can be used as working language; Proficiency in Mandarin is preferred.
• Willing to overseas business travel is preferred.