Solution Architect CRM

Talenza; City of Brisbane; Hybrid; AUD 184,500 - 239,850; Full time

Benefits offered by this job

Competitive day rate up to $1300 + GST

Hybrid working environment

Strong team culture

Greenfield CRM implementation

Job summary

A leading recruitment firm is seeking an experienced Solution Architect in Brisbane to drive the implementation of a greenfield CRM. This role requires proven experience in delivering multiple CRM platforms, system integrations, and leading technical teams. The successful candidate will work partially in the Brisbane CBD office. The position offers a competitive day rate up to $1300 + GST in a hybrid working environment, encouraging diverse applicants with full rights to work in Australia.

Qualifications

• Proven experience as a Solution Architect delivering greenfield CRM implementations from strategy through to go-live.
• Demonstrated delivery across multiple CRM platforms.
• Solid experience designing and overseeing system integrations.

Responsibilities

• Ensure smooth implementation of new CRM.
• Lead requirements discovery and translate business needs into solution designs.
• Collaborate with technical delivery teams to ensure implementation.

Skills

CRM implementation

System integrations (APIs, middleware)

Solution design

Stakeholder engagement

Leadership of technical teams

Tools

Salesforce

Microsoft Dynamics 365

SAP CRM

TechnologyOne

Job description

Talenza have been engaged by an Australian financial services organisation to find an experienced Solution Architect to ensure the smooth implementation of their new CRM. The successful candidate will have experience delivering multiple different CRM platforms, adept with integrations, high and low level solution designs and be able to guide technical teams. This role requires 3 days per week in the Brisbane CBD office and is only open to candidates currently based in Brisbane with full working rights.

Benefits

• Competitive day rate up to $1300 + GST
• Hybrid working environment (3 days per week in office)
• Amazing leadership group and office/team culture
• Greenfield CRM implementation

Key Requirements

Proven experience as a Solution Architect delivering greenfield CRM implementations from strategy through to go-live

Demonstrated delivery across multiple CRM platforms, such as Salesforce, Microsoft Dynamics 365, SAP CRM, TechnologyOne, or equivalent enterprise CRM solutions (a single platform specialist isn't suitable for this role)

Solid experience designing and overseeing system integrations, including APIs, middleware, identity management, and data migration

Ability to work closely with business stakeholders to lead requirements discovery, translate business needs into solution designs, and manage scope

Experience leading or contributing to RFP and vendor procurement processes, including solution evaluation, architecture assurance, and platform selection

Proven capability to lead and collaborate with technical delivery teams (internal and external), ensuring designs are implemented as intended

Strong understanding of implementation governance, delivery frameworks, and managing risks in complex enterprise environments

Excellent communication skills, with the ability to engage executives, business leaders, and technical specialists

Thank you for your interest, at Talenza we are passionate about providing equal employment opportunities and embracing diversity. We encourage people with disabilities and those from diverse backgrounds to apply. However, please note that we are only able to proceed with those who have full rights to work in Australia. Please apply directly or for a quicker response, contact Lewis Babcock (Talenza) through LinkedIn.