Solution Architect

Transport for NSW; Parramatta; Hybrid; AUD 163,000 - 183,000; Full time

Job summary

Transport for NSW seeks a Solution Architect - Device (Opal Next Gen) for a 12-month fixed-term opportunity based in Parramatta with a hybrid work arrangement. The role focuses on developing, maintaining and supporting architectures for onboard ticketing technologies across the Opal 2.0 program.

You will collaborate with stakeholders, review technical artefacts, and guide deployment, testing and transition activities to ensure alignment with TfNSW strategy and policy.

Qualifications

• Proven experience configuring, supporting and maintaining onboard ticketing technologies such as driver consoles, validators and bus tracking equipment.
• Experience engaging with internal and external stakeholders to ensure delivery aligns with technology policies and standards.

Responsibilities

• Develop, maintain and support solution architectures for onboard ticketing technologies within the Opal 2.0 program.
• Review technical documentation and collaborate with architecture and test teams to plan testing approaches and deployments.
• Lead governance, risk and transition activities to ensure program objectives are met.
• Partner with business and technical stakeholders to validate readiness and support successful delivery and handover.

Skills

Onboard ticketing tech experience

System architecture

Stakeholder engagement

Education

Tertiary qualifications in a relevant discipline

Job description

Solution Architect - Device (Opal Next Gen) - Temporary Opportunity for up to 12 months

Organisation/Entity: Transport For NSW

Job category: Information & Communication Technology

Job location: Parramatta, NSW, AU, 2150

Job reference number: 112082

Employment type: Fixed Term Full-Time

Salary range: $163145.0-$182721.0

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Work on the Opal 2.0 program, an $820m transformation program that will modernise the Opal ticketing system, and support technologies across NSW's public transport network. The program will deliver a smarter, more connected and future ready travel experience through enhanced digital capabilities, improved bus fleet tracking and management, integrated ticketing solutions, and improved customer services.

Be responsible for developing, maintaining and supporting solution architectures that enable effective use of information to support data driven decision making, strategic planning, policy development and operational outcomes, whilst ensuring alignment with Transport for NSW technology strategy and compliance requirements.

In the first six months:
This role plays a key part in the delivery of Opal 2.0 program, partnering with the Opal 2.0 Bus Solution supplier, technical specialists and business stakeholders to support the design, operation and validation of the Opal 2.0 Bus Solution. Key responsibilities include reviewing and assessing technical documentation, working with architecture and test teams to develop and validate testing approaches, and contributing to installation, deployment and transition planning activities. The role also supports governance and assurance processes through solution analysis, option evaluation, risk and issue management, helping to ensure Bus Solution outcomes are delivered effectively and aligned with program objectives.

In the second six months:
As the program progresses, the focus shifts towards validating solution readiness and operational performance. You will work even closer with the business architecture team, test teams, and solution suppliers to review test outcomes, support and witness test execution, analyse testing risks, and lead the triage and resolution of complex issues. The role also involves investigating installation and transition challenges, assessing technical artefacts, and contributing to governance and assurance activities, including architecture reviews, solution assessments, risk management and decision support. This is a hands-on role requiring strong collaboration, critical thinking and problem-solving skills to help drive the successful delivery and transition of the Bus Solution within the Opal 2.0 program.

For you to be successful in this highly specialised role, you will have proven experience performing similar duties, including the configuration, supporting, and maintenance of onboard ticketing technologies, such as driver consoles, validators, and bus tracking equipment. Experienced in engaging with internal and external stakeholders to assure delivery of bus solutions in line with technology policies and standards.

Nice to Haves:

• Tertiary qualifications in a relevant discipline

This is a fixed term opportunity, until 26 November 2027. This role is based in a hybrid environment, with 50% of your time spent in the office. You will typically work from our Parramatta. To support team collaboration though, you may also be required to work from other offices on occasion.

This is a Grade 9 role, paying between$163,145.00 - $182,721.00 + super. The grade level will be assessed based on your relevant skills, experiences, capabilities, and qualifications etc.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.