Social Worker

Carbal Medical Services; Toowoomba Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Free gym membership (conditions)

Employee Assistance Program

Christmas shutdown period

Job summary

Carbal Medical Services in Toowoomba is seeking a Social Worker to join the Growing Deadly Families team, delivering psychosocial support to Aboriginal and Torres Strait Islander women, babies and families through pregnancy and early parenting.

The role involves assessments, case management, advocacy, and practical support within a culturally safe, multidisciplinary health setting. Flexible full-time or part-time arrangements are available.

Qualifications

• Bachelor of Social Work or recognised equivalent qualification.
• Eligibility for membership of the Australian Association of Social Workers (AASW).
• Experience providing psychosocial support, case management, advocacy or family support.
• Understanding of trauma-informed, strengths-based and person-centred practice.
• Strong interpersonal, communication, advocacy and relationship-building skills.
• Ability to work independently while contributing in a multidisciplinary team.
• Commitment to culturally safe and respectful practice with Aboriginal and Torres Strait Islander communities.

Responsibilities

• Undertake psychosocial assessments and identify family strengths, needs and support requirements.
• Develop support plans in partnership with clients and the team.
• Provide strengths-based, trauma-informed and family-centred support.
• Coordinate support for clients with complex needs and advocate for access to services.
• Support pregnancy, birth and postnatal periods and promote family wellbeing.
• Maintain accurate case notes and program documentation.

Skills

Interpersonal skills

Communication

Advocacy

Relationship building

Education

Bachelor of Social Work or recognised equivalent

AASW eligibility

Job description

Use your professional skills to support women, babies and families through pregnancy, birth and early parenthood.

Join Carbal's Growing Deadly Families (GDF) team and provide practical, psychosocial and culturally safe support to Aboriginal and Torres Strait Islander women and families during one of the most important periods of their lives.

Full-time or part-time – we're open to discussing what works for the right person

Monday to Friday – no weekends or shift work

Based in Toowoomba

Generous salary packaging to increase your take-home pay

Work across clinic, outreach and community settings

Work alongside GPs, Midwives, Aboriginal Health Workers and other health professionals

Support women and families throughout pregnancy and early parenting

Professional development and ongoing support

Meaningful work with genuine community impact

About the Role

Carbal is looking for a Social Worker to join our Growing Deadly Families team, supporting Aboriginal and Torres Strait Islander women, babies, children and families throughout pregnancy, birth and the early parenting period.

This is a varied, relationship-focused role combining psychosocial support, assessment, case management, advocacy and practical assistance. You'll work directly with women and families to understand their individual circumstances, build on their strengths and help address the social and practical issues that can affect health and wellbeing.

You may support families experiencing challenges such as social isolation, family stress, housing instability, financial hardship or other complex circumstances. You'll help connect clients with appropriate health, social, housing, financial, family and community services and advocate for them when barriers to accessing support arise.

Importantly, you won't be doing this work in isolation. You'll work closely with GPs, Midwives, Aboriginal Health Workers, Practice Nurses, Allied Health professionals, our GDF Cultural Liaison Officer and community organisations, contributing to coordinated, culturally safe care around each woman and family.

Why You'll Love Working With Us

Choose full-time or part-time employment

Monday to Friday – no weekends or shift work

Generous salary packaging through our Public Benevolent Institution status

Supportive and culturally safe workplace

Work within an established multidisciplinary primary health care team

Varied work across clinic, outreach and community settings

Opportunity to develop your experience in maternal and family wellbeing

Work directly with women and families and see the impact of your support

Professional development and ongoing training

Free gym membership (conditions apply)

Employee Assistance Program

Christmas shutdown period

Meaningful work supporting better outcomes for Aboriginal and Torres Strait Islander families

What You'll Be Doing

Psychosocial & Family Support

Undertake psychosocial assessments and identify individual and family strengths, needs and support requirements

Develop support plans in partnership with clients and the multidisciplinary team

Provide strengths-based, trauma-informed and family-centred support

Support women and families experiencing social, emotional, family or environmental challenges

Promote resilience, independence and positive family wellbeing

Case Management & Advocacy

Coordinate support for clients with complex needs

Advocate for women and families to support equitable access to services

Connect clients with health, housing, financial, family support and community services

Coordinate referrals and follow-up

Help clients navigate health, government and community support systems

Maintain ongoing engagement throughout pregnancy and early parenting

Maternal & Family Wellbeing

Support women and families throughout pregnancy, birth and the postnatal period

Promote positive parenting, healthy lifestyles and family wellbeing

Provide health education and practical support

Encourage participation in preventative health and early intervention

Help women and families remain connected with health services

Multidisciplinary & Community Work

Work collaboratively with GPs, Midwives, Aboriginal Health Workers, Nurses, Allied Health professionals and the GDF Cultural Liaison Officer

Participate in multidisciplinary case discussions and coordinated care planning

Build productive relationships with community organisations and external service providers

Participate in community engagement, outreach, education and health promotion activities

Maintain accurate case notes, client records and program documentation

Contribute to continuous improvement of the Growing Deadly Families Program

These responsibilities reflect the broader GDF Wellbeing & Support Officer position, including psychosocial support, family wellbeing, care coordination, maternal support and community engagement.

You'll Be a Great Fit If You...

We're particularly interested in hearing from qualified Social Workers who enjoy relationship-based practice and want to use their professional skills in a multidisciplinary community health environment.

Qualifications & Experience

Ideally, you'll have:

A Bachelor of Social Work or recognised equivalent qualification

Eligibility for membership of the Australian Association of Social Workers (AASW)

Experience providing psychosocial support, case management, advocacy, counselling or family support

Understanding of trauma-informed, strengths-based and person-centred practice

Strong interpersonal, communication, advocacy and relationship-building skills

Ability to work independently while also contributing effectively within a multidisciplinary team

Strong organisational and case-management skills

Ability to maintain professional boundaries, confidentiality and accurate documentation

Commitment to culturally safe and respectful practice with Aboriginal and Torres Strait Islander women, families and communities

Other Professional Backgrounds Welcome

While Social Work is our preferred professional background, we recognise that relevant skills and experience can be developed through other disciplines.

We also welcome applications from experienced professionals with a relevant tertiary qualification in Human Services, Community Services, Psychology, Counselling, Behavioural Science or another closely related discipline, particularly where you can demonstrate strong experience in psychosocial support, case management, advocacy and family-centred practice.

This reflects the broader professional qualification pathways provided for in the current GDF position description.

You'll Also Need

Current Open C Class Driver Licence valid in Queensland

Current Blue Card, or eligibility to obtain and maintain one

National Police Check

Current CPR certification, or willingness to obtain

Highly Regarded

Experience in maternal health, child health, family wellbeing or perinatal mental health

Experience within an Aboriginal Community Controlled Health Organisation or community health setting

Experience working respectfully with Aboriginal and Torres Strait Islander people, families and communities

Knowledge of primary health care, early intervention and child development

Knowledge of housing, family support, domestic and family violence and community support systems

Mental Health First Aid or other relevant professional qualifications

These requirements are consistent with the existing GDF role, including the preference for AASW eligibility where applicable and experience in maternal, child or family wellbeing programs.

About Growing Deadly Families

Carbal's Growing Deadly Families Program provides culturally safe, coordinated support to Aboriginal and Torres Strait Islander women, babies, children and families through pregnancy, birth and early parenting.

The program brings together clinical care, cultural support, psychosocial assistance, health education, advocacy and practical support to help families engage with health services and address the broader social factors that can influence maternal, child and family wellbeing.

About Carbal Medical Services

Carbal Medical Services is a leading Aboriginal Community Controlled Health Organisation providing holistic, culturally safe primary health care and community services across Toowoomba, Warwick and surrounding communities.

Established in 2002, Carbal works alongside Aboriginal and Torres Strait Islander communities to improve health and wellbeing through accessible, respectful and community-led care.

Our multidisciplinary teams bring together medical, nursing, Aboriginal health, Allied Health and community-based services to provide integrated care for individuals and families.

Carbal Medical Services is an Equal Opportunity Employer, and Aboriginal and Torres Strait Islander people are strongly encouraged to apply.