Social Media Manager at Innocean Australia

Innocean Australia; Sydney; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Professional development

360 feedback

Hybrid work

Client benefits

Parental leave

Floating leave

Pet friendly

Work from home

Job summary

Innocean Australia in Darlinghurst, NSW, is seeking a Social Media Manager to own Hyundai and Genesis Australia social channels. You’ll plan content, craft copy, and execute campaigns with a focus on community engagement and latest platform trends.

The role requires 1–3 years of social media experience, a strong portfolio, and proficiency with key tools. The position offers a hybrid working model and opportunities for professional growth.

Qualifications

• No formal qualifications required; portfolio demonstrating social media expertise.
• 1–3 years of experience managing social media for a brand.
• Comfort with KPIs, metrics, and social platform ad formats.
• Strong time management and ability to meet tight deadlines.

Responsibilities

• Social Media Management: end-to-end content planning, execution, and approvals.
• Insights & Reporting: track metrics and report results to the team.
• Account Management: build relationships with clients and present ideas.
• Continuous Improvement: stay updated on industry trends and contribute ideas.
• WHS: maintain safe work environment, following company policies.

Skills

Social media management

Analytics & KPIs

Time management

Attention to detail

Excel/Slides/Docs

Video editing basics

Tools

Facebook Business Manager

Photoshop

Google Docs

Job description

Apply for Social Media Manager at Innocean Australia in Darlinghurst, NSW, AU. This Full time on site position offers great opportunities for career growth.

About Innocean Innocean are the biggest agency you’ve never heard of. With 31 offices and more than 3000 employees in 21 countries. We’re the fastest growing agency network in the world. Opening doors in Australia in 2008 with two foundation clients; Hyundai and Kia. Since 2020 the Sydney business has been on a mission to diversify our roster which now includes FMCG, NGO, Medical, Tourism and Technology brands, not to mention our own Gender Equality not for profit division called Fck the Cupcakes. We’re a proud and ambitious group of over 50 creatives, strategists, account people, technologists, analysts, and producers who work together in a flat and collaborative environment. Building creative solutions across all touchpoints on a consumer’s journey with a brand. We’re proudly Korean, uniquely Australian; striving to create a culture that embraces a Korean concept called ‘Jeong’. An ineffable but mutually warm feeling of attachment between people who share a relationship and common purpose. This feeling of connection underpins everything we do. It’s how we create bonds between brands and consumers, and between us and our clients. Think of us as an extension of the marketing team. One with strategic, creative and CX capabilities to deliver work that connects across multiple platforms, driving acquisition and retention.

About the Role

Your main role as the Social Media Manager is to own and manage all aspects of the Hyundai and Genesis Australia social media channels. You will thrive in your element drawing on your experience in social content planning, copywriting and implementation. You have a passion for fostering community engagement and staying up to date with the latest developments in social media. Bonus points if you also love the world of cars!

Key Responsibilities

• Social Media Management Work closely with people across the Innocean business to ensure there is a seamless integration of Social into brand comms for our clients. Manage end-to-end implementation of social media content, including sourcing local or global assets, briefing digital designers for the creation of bespoke assets and managing client approvals. Implement social media activities for clients’ social channels (including but not limited to creating and scheduling always on and campaign content). Keep up to date on the latest innovation and trends, emerging channels and formats, and competitor social activity. Identify engaged influencers and content creators for potential collaborations. Support administration, planning, and implementation as required.
• Insights & Reporting Regular reporting on all social media activity including monthly and campaign reporting. Work closely with the Content Team to ensure we are measuring results and successes against agreed objectives and are consistently applying key learnings to future content creation. Manage the monthly editorial planning across Always On, Feature, and Campaign content. Have oversight of client reporting, analysing key metrics and optimisations.
• Account Management Builds and nurtures effective relationships with clients.
  Confidently present ideas and work to clients, articulating conceptual and directional choices.
  Assist in resolving issues.
• Continuous Improvement Stay up to date on industry trends and advancements.
  Lead and actively participate in team meetings and share ideas and feedback.
• WHS (Work, Health & Safety) Ensure your work environment is safe whether WFH or in the office.
  Follow and promote company policies and procedures.

About You Qualifications

• No formal qualifications needed, just a strong portfolio or ‘book’ that demonstrates your social media expertise.

Knowledge, Skills & Experience

1 - 3 years of experience managing social media platforms or communities for brand. Assumed knowledge within Facebook Business Manager, social media management tools, sentiment analysis and so forth. You’re very comfortable talking KPIs, metrics and so forth. High level of familiarity with established and emerging social platforms. Social media know-how (including ad formats and specs across each key channel). High attention to detail. Strong critical and analytical thinking skills. Flexibility to adapt your ideas to meet client expectations and take on feedback. Exceptional time management skills with demonstrated experience meeting tight deadlines without compromising on work quality. Strong grasp of Excel, PowerPoint / Google Slides, and Google Docs. Basic video editing and Photoshop skills preferred. Flexible approach to work, demonstrating resilience and ability to rapidly adapt to change.

Values

Fearless. Proactivity. Humility. Agility. Daring. Development Regular appraisals and 360 feedback. Open-door access to your manager — their door is always open, Zoom links always ready.

Perks

• Competitive salary: $80,000 – $85,000 + super (depending on experience).
• Individual Professional development.
• Regular appraisals and 360 feedback.
• Hybrid working.
• Client sponsored benefits.
• Progressive parental leave policies.
• Floating leave.
• Pet friendly environment.
• Benefits: Work from home.

We are committed to offering an equal opportunity for all employees and applicants.

Pay: $80,000.00 – $85,000.00 per year. Benefits: Work from home. Work Authorisation: Australia (Required). Work Location: Hybrid remote in Darlinghurst NSW.