Social Media and Content Advisor

Country Fire Authority (CFA); Melbourne; Hybrid; AUD 70,000 - 90,000; Part time

Benefits offered by this job

Paid parental leave

Hybrid work options

Flexibility to manage work hours

Emergency Memberlink discounts

Health Ready programs

Job summary

Country Fire Authority (CFA) is seeking a creative social media and content specialist for a paternity leave contract in Victoria. You will craft engaging videos, images and graphics, showcase CFA’s people and activities, and promote the organisation across social channels.

You will collaborate with CFA regions and brigades to uncover stories, coordinate content and strengthen CFA’s digital presence, while delivering community safety information during emergencies.

Qualifications

• Tertiary level qualifications in communications or equivalent experience.
• Experience in managing online engagement channels with CMS and social media tools.
• Strong editorial and content creation skills for digital/social media.

Responsibilities

• Create engaging videos, images and graphics for CFA’s social media and digital channels.
• Coordinate content with CFA regions, districts and brigades to strengthen digital presence.
• Provide social media advice and training and use analytics to improve engagement.

Education

Tertiary level qualifications in communications

Job description

Country Fire Authority (CFA) – Burwood VIC

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

Are you a creative social media and content specialist who knows how to tell a story, engage audiences and bring a brand to life?

Join CFA’s Media Unit on a paternity leave contract and help shape how we connect with communities across Victoria. Working with the Senior Social Media and Content Advisor, you’ll create engaging videos, images and graphics, showcase CFA’s people and activities, and promote the organisation and Chief Officer across our social media and digital channels.

You’ll work with CFA’s regions, districts and brigades to uncover stories, coordinate content and strengthen our digital presence, while contributing to CFA’s award-winning News & Media site and social media strategy. From managing online conversations and sharing brigade stories to delivering critical community safety information during emergencies, you’ll use your creativity and digital expertise to build awareness, support consistent communications and strengthen CFA’s reputation.

You’ll also provide social media advice and training, explore emerging digital trends and use analytics to measure and improve engagement. Bring your ideas, content skills and passion for digital storytelling to CFA and help make a difference to Victorian communities.

About you

• Tertiary level qualifications in communications or an equivalent combination of relevant education and/or experience.
• Experience in managing online engagement channels including using content management systems and social media management tools.
• Strong editorial, writing, content creation and management skills, including the ability to create engaging digital content for social media (e.g. videos / photos / graphics).
• Understanding of current and emerging communications technologies with the ability to advise on future developments in social media.
• Experience managing online communities including forum moderation and issues management.
• Excellent interpersonal skills and the ability to develop strong relationships across CFA and the broader sector.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

What to expect from our recruitment process

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.