Social Media and Content Advisor

CFA; Melbourne, Ballarat; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work options

Parental leave support

Job summary

CFA is seeking a creative social media and content specialist to tell stories, engage audiences and bring a brand to life across Victoria’s communities. This maternity leave contract sits in CFA's Media Unit, working with the Senior Social Media and Content Advisor to craft videos, images and graphics for social and digital channels.

You’ll collaborate with CFA’s regions, brigades and districts to uncover stories, manage online conversations and deliver critical community safety information

Qualifications

• Experience in managing online engagement channels and communities.
• Strong editorial and writing skills for digital content (videos/photos/graphics).
• Ability to advise on current and emerging communications technologies.

Responsibilities

• Create engaging digital content for social media and the CFA News & Media site.
• Coordinate content with CFA regions, districts and brigades to uncover stories.

Skills

Content creation

Social media management

Editorial writing

Analytics

Stakeholder relations

Education

Bachelor's in Communications

Tools

CMS platforms

Social media analytics tools

Job description

• Job Function: Communications, Marketing and Media
• Work Type: Fixed term - full time

About this role

• Location CFA HQ Burwood
• Maternity leave coverage Full-Time Fixed Term to 10/01/2028

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

Are you a creative social media and content specialist who knows how to tell a story, engage audiences and bring a brand to life?

Join CFA's Media Unit on a paternity leave contract and help shape how we connect with communities across Victoria. Working with the Senior Social Media and Content Advisor, you'll create engaging videos, images and graphics, showcase CFA's people and activities, and promote the organisation and Chief Officer across our social media and digital channels.

You'll work with CFA's regions, districts and brigades to uncover stories, coordinate content and strengthen our digital presence, while contributing to CFA's award-winning News & Media site and social media strategy. From managing online conversations and sharing brigade stories to delivering critical community safety information during emergencies, you'll use your creativity and digital expertise to build awareness, support consistent communications and strengthen CFA's reputation.

You'll also provide social media advice and training, explore emerging digital trends and use analytics to measure and improve engagement. Bring your ideas, content skills and passion for digital storytelling to CFA and help make a difference to Victorian communities.

About you

• Tertiary level qualifications in communications or an equivalent combination of relevant education and/or experience.
• Experience in managing online engagement channels including using content management systems and social media management tools.
• Strong editorial, writing, content creation and management skills, including the ability to create engaging digital content for social media (e.g. videos / photos / graphics).
• Understanding of current and emerging communications technologies with the ability to advise on future developments in social media.
• Experience managing online communities including forum moderation and issues management.
• Excellent interpersonal skills and the ability to develop strong relationships across CFA and the broader sector.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [e-mail]

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here . For access and correction of the information we have collected, contact [e-mail]