Sneaker Retail Team Lead - Growth, Ops & Customer Impact

Platypus; Canberra; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Two consecutive days off

Training and development

Employee Benefits program (gym &health

Team discounts across Accent Group

Culture, events & growth

Job summary

Platypus Shoes in Canberra is seeking passionate and experienced retail superstars across our stores. Whether you’re an experienced retail leader, a behind-the-scenes stock expert, or a sales assistant ready to take the next step - we want to hear from you!

Lead your team to hit sales targets, manage stock, Visual Merchandising, wage control and shrinkage, while delivering outstanding customer service. This full-time role requires availability across weekdays, late nights, weekends and public

Qualifications

• Passion for customer service and sneaker/streetwear culture.
• Experience in retail leadership or stockroom operations is a bonus.
• Flexible availability for a full-time roster including weekdays, late nights, weekends and public holidays.

Responsibilities

• Lead your team to achieve sales targets and KPIs.
• Drive store operations including stock management, Visual Merchandising, wage control and shrinkage.
• Motivate the team to deliver exceptional customer service and achieve KPIs.
• Receive and process high volumes of stock efficiently.
• Maintain stockroom organisation and in-store presentation.
• Assist on the shop floor and support the team as needed.

Skills

Customer service

Retail leadership

Stockroom operations

Job description

Platypus Shoes in Canberra is seeking passionate and experienced retail superstars across our stores. Whether you’re an experienced retail leader, a behind-the-scenes stock expert, or a sales assistant ready to take the next step - we want to hear from you!

Lead your team to hit sales targets, manage stock, Visual Merchandising, wage control and shrinkage, while delivering outstanding customer service. This full-time role requires availability across weekdays, late nights, weekends and public