SMS Continuing Medical Education and Credentialing Officer

Northern Health; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Health and wellbeing program

Professional development

Salary packaging

Job summary

Northern Health is seeking a dedicated SMS – Continuing Medical Education (CME) and Credentialing Officer to join the Northern Doctors Workforce. This fixed term full-time maternity leave cover role focuses on coordinating CME claims for Senior Medical Staff and managing credentialing and scope of clinical practice with timely, compliant administration.

The successful candidate will streamline processes, liaise with medical staff, and maintain high levels of detail and organisation across six

Qualifications

• Experience in streamlining, improving and developing efficient work processes.
• Proven experience in a similar role, preferably in a healthcare or hospital setting.
• Experience in a customer service role.
• Ability to understand credentialing, scope of practice and CME processing.
• Ability to liaise with medical staff in a calm, clear manner and respond to enquiries.
• Highly organised and flexible with high attention to detail.

Responsibilities

• Coordinate review and processing of Continuing Medical Education claims for Senior Medical Staff.
• Support accurate, timely and compliant administration of CME entitlements.
• Coordinate credentialing and scope of clinical practice processes for Senior Medical Staff.

Skills

Process improvement

Customer service

Healthcare setting experience

Credentialing understanding

Communication with medical staff

Organised

Job description

SMS Continuing Medical Education and Credentialing Officer

Reference Number:54397:SMS Continuing Medical Education and Credentialing OfficerEmployment Type:Fixed Term Full Time (FT)Location:Northern Health (All Campuses)

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Northern Health are seeking applications from a motivated and suitably experienced person to fill the fixed term (leave cover) role of SMS – Continuing Medical Education (CME) and Credentialing Officer to join Northen Doctors Workforce.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.

Services are provided through our six main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals, and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.

About the Role:

Northern Doctors Workforce (NDW) provides essential employment, rostering, governance and wellbeing services to Northern Health's Senior and Junior Medical Staff.

The SMS – Continuing Medical Education (CME) and Credentialing Officer is a key governance role responsible for coordinating the review and processing of Continuing Medical Education claims for Senior Medical Staff, supporting accurate, timely and compliant administration of CME entitlements. The position also coordinates the credentialing and scope of clinical practice processes for Senior Medical Staff, ensuring appropriate approvals are in place prior to the commencement of clinical duties.

This position is fixed term full time until January 2028 - covering maternity leave

To be successful in this role you will have:

• Previous experience in streamlining, improving and developing efficient work processes
• Proven experience in a similar role, preferably in a healthcare or hospital setting
• Experience in a customer service role
• Ability to adapt, learn and rapidly develop an understanding of credentialing, scope of practice and CME processing
• Ability to liaise and work in a calm, clear and concise manner with medical staff and respond to related enquiries in a timely manner
• Highly organised and flexible work ethic, with high attention to detail

Next Steps . .

For further details, please refer to the Position Description. Alternatively, you can contact Sarah Kliene, Operations Manager, Northern Doctors Workforce via email: ************@nh.org.au

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new ‘Thrive’ program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• Access to salary packaging & EAP
• Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.