Emergency Services Clerk

Northern Health Authority; Melbourne; On-site; AUD 39,000 - 52,000; Part time

Job summary

Northern Health in Melbourne’s rapidly growing northern suburbs is seeking multiple casual Emergency Services Clerks to support the ED, SSU, Victorian Virtual Emergency Department (VVED) and the Chest Pain Evaluation Unit (CPEU). The roles are across all campuses with a 24/7 roster, including weekends and public holidays.

Ideal candidates will have influenza vaccination, strong Microsoft Office skills, and a proven customer-service approach.

Qualifications

• Influenza vaccination
• Highly skilled in Microsoft Office or similar
• Demonstrated excellence in customer service

Responsibilities

• Join the Emergency Services Clerical team across ED, SSU, VVED and CPEU.
• Work a 24/7 roster with day, afternoon and overnight shifts.
• Initially casual with potential to transition to permanent part-time.
• Support planned and unplanned leave coverage across a 24/7 roster.

Skills

Customer service

Flexibility

Multitask under pressure

Tools

Microsoft Office

iPM/CPF/CERNER

Job description

Reference Number: 54339: Emergency Services Clerk
Employment Type: Multi
Location: Northern Health (All Campuses)

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne’s rapidly growing outer north.

Services are provided through our six main campuses:
Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals, and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park and Coburg.

About the Role:

Multiple opportunities exist for responsible and mature minded individuals to join the Emergency Services Clerical team at Northern Health. This role will work across the Emergency Department (ED), Short Stay Unit (SSU), Victorian Virtual Emergency Department (VVED) and the Chest Pain Evaluation Unit (CPEU). These positions will initially be offered on a casual basis, with the potential to transition to permanent part-time hours in the future.

We are currently seeking multiple staff who must be able to work a 24/7 roster - day shifts, afternoon shifts, overnight shifts, however with a primary focus on covering overnight shifts. Consistency and reliability are essential with three working days availability as a minimum, including weekends and public holidays.

Applicants must have flexibility and availability to support the Emergency Services Workforce planned leave with availability to also fill unplanned deficits at short notice across a 24-hour, seven day a week roster.

To be successful in this role you will have:

• Influenza vaccination
• Highly skilled ability in the Microsoft suite of software or similar
• Demonstrated excellence in customer service

Desired skillset includes:

• Previous experience in an Emergency Department or Healthcare setting desirable
• Knowledge of iPM/CPF/CERNER software or similar
• Demonstrated ability to work under pressure, multitask and prioritise

Applications close 26th October, 2026.

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new ‘Thrive’ program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• Access to salary packaging & EAP
• Comprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)

For further details, please refer to the . Alternatively contact: Mel Scrimizzi, Emergency Services Clerical Supervisor via email u

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.