Site Reliability Engineer, AML Platform - USDS

TikTok USDS Joint Venture; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

TikTok USDS Joint Venture LLC is seeking an on-site Site Reliability Engineer to design, build, and operate highly available distributed systems. You will monitor performance, automate incident response, and collaborate with software teams to ensure reliability and security across our AML AI/ML platforms.

The role requires strong Linux expertise, experience with distributed systems, and proficiency in languages like C/C++, Python, or Go.

Qualifications

• Bachelor's or Master’s in Computer Science, Computer Engineering, or equivalent.
• Experience analyzing and troubleshooting Linux-based distributed systems.
• Knowledge of data structures and algorithms; relational databases.

Responsibilities

• Design, build, and maintain highly available, scalable, and fault-tolerant systems.
• Monitor and analyze system performance, identifying and resolving issues before user impact.
• Develop and maintain automated monitoring, alerting, and incident response systems.
• Collaborate with software engineering teams to ensure reliability, scalability, and performance in applications.
• Implement security best practices and ensure regulatory compliance.
• Participate in on-call rotations and respond to incidents during/off-hours.
• Conduct root cause analysis and post-mortems to prevent recurrence.

Skills

Linux

Distributed systems

C/C++

Python

Go

Data structures

Relational databases

Education

Bachelor's/Master's in Computer Science/Computer Engineering or equivalent

Tools

TensorFlow

PyTorch

MXNet

PaddlePaddle

Job description

Responsibilities

About the Team: Site Reliability Engineering (SRE) of the AML (Applied Machine Learning) team combines system engineering and the art of machine learning to develop and run massively distributed AI/ML systems like recommendation or LLM in the United States and around the world.

• Design, build, and maintain highly available, scalable, and fault-tolerant systems.
• Monitor and analyze system performance, identifying and resolving issues before causing user impact.
• Develop and maintain automated monitoring, alerting, and incident response systems.
• Collaborate closely with software engineering teams to ensure that applications are designed with reliability, scalability, and performance in mind.
• Implement and maintain security best practices and ensure compliance with regulatory requirements.
• Participate in on-call rotations and respond to issues and incidents within and outside of normal business hours.
• Conduct root cause analysis of incidents, hold post-mortem reviews with stakeholders, and implement preventative measures to minimize the risk of similar incidents occurring in the future.

Qualifications

Minimum Qualifications

• Expertise in analyzing and troubleshooting Linux-based distributed systems.
• Bachelor's/Master's degree in Computer Science, Computer Engineering, or equivalent years of experience in a SRE or software engineering role.
• Experience programming with at least one commonly used language (C, C++, Python, Go).
• Strong understanding of data structures and algorithms.
• Competent knowledge of relational database systems.

Preferred Qualifications

• Ability to design and maintain large-scale systems.
• Strong understanding of code optimization and routine task automation.
• Proficiency in at least one machine learning framework: TensorFlow, PyTorch, MXNet or PaddlePaddle.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Acknowledgment of Country

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.