Site Reliability Engineer (DevOps - Ingress)

Australia Post Group; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible hybrid work

Professional development programs

Health & wellbeing resources

Employee discounts

Job summary

Australia Post is seeking a Site Reliability Engineer (DevOps - Ingress) to maintain and optimize our cloud-based ingress platforms across AWS/Azure/GCP. You will build and operate resilient services, implement automation, and partner with Security, Architecture and Delivery teams to strengthen edge security.

You’ll work hands-on across cloud, automation, and observability while embracing a flexible hybrid work arrangement.

Qualifications

• Hands-on SRE/DevOps experience supporting business-critical ingress platforms.
• Strong hybrid-cloud experience with ingress tech including CDN, WAF, DNS and edge protection.
• Proficiency with Terraform and CI/CD pipelines.
• Experience with monitoring/observability tools (New Relic, Datadog, Splunk).
• A relevant IT or software engineering degree is desirable.

Responsibilities

• Engineer, operate and improve Public/Edge Ingress platforms across cloud providers.
• Build and maintain Infrastructure as Code using Terraform and drive automation via CI/CD.
• Manage ingress and edge security services including CDN, WAF, DNS, TLS, API gateways and traffic management.
• Partner with Security, Architecture and Delivery teams to implement ingress security controls and guardrails.
• Troubleshoot complex platform issues and contribute to incident response and continuous service improvement.

Skills

Hands-on SRE/DevOps

Hybrid cloud

Ingress platforms

Terraform

CI/CD

Monitoring/Observability

Python/Node.js

Education

IT or Software Engineering degree

Tools

GitLab

Bamboo

Terraform

New Relic

Datadog

Splunk

Job description

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Name

Site Reliability Engineer (DevOps - Ingress)

Site / Location

Ref #

12388716

Entity

Australia Post

Opening Date

22-Oct-2026

Suburb

Work Type

Permanent Full Time

Description & Requirements

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Working in tech at Australia Post is where innovation and problem solving meets great people and agile working. You’ll work with bright people on building and maintaining products and services that you and every other Australian get to benefit from every day. Whether you’re working from our modern office or your one at home, you’ll be part of a culture of collaboration and connection, making long-lasting impact right across Australia.

About the opportunity

As our Site Reliability Engineer (DevOps - Ingress), you’ll work on some of Australia Post’s most important digital services, helping keep the platforms connecting customers to us every day secure, resilient, and performing at their best. You’ll be hands‑on with our Public/Edge Ingress platforms, building, running and continuously improving the critical cloud infrastructure that connects our customer‑facing applications to the outside world.

This is an opportunity to work across cloud, automation, DevOps, and edge security, solving complex problems, strengthening our platforms, and working alongside experienced engineers across Security, Architecture and Delivery.

You’ll also

• Engineer, operate and continuously improve our Public/Edge Ingress platforms across AWS, Azure, and GCP, developing secure, resilient, and reusable patterns for customer‑facing services.
• Build and maintain Infrastructure as Code using Terraform and drive automation through CI/CD and standardised engineering practices.
• Manage ingress and edge security services including CDN, WAF, Bot Protection, DDoS protection, API gateways, DNS, TLS certificates, and traffic management.
• Partner with Security, Architecture and Delivery teams to implement ingress security controls, platform guardrails, and edge protection strategies.
• Troubleshoot complex platform issues and contribute to incident response, problem management, and continuous service improvement.

About you

You’re a hands‑on SRE or DevOps engineer who enjoys understanding how things work, solving complex problems and continuously improving the platforms you support. You’re comfortable working across changing priorities and complex environments and bring the curiosity and technical ownership needed to diagnose issues and find a way forward when the answer isn’t immediately obvious.

You’ll also be someone who works well across engineering and delivery teams, builds strong relationships, and keeps learning as technologies and platforms evolve.

You’ll also need

• Solid SRE, DevOps or platform engineering experience supporting business‑critical ingress platforms, ideally within high‑traffic or high‑transaction environments.
• Strong hybrid‑cloud experience and practical knowledge of ingress technologies including CDN, WAF, load balancers, DNS, API gateways, Bot Protection and DDoS protection.
• Hands‑on experience with Terraform, Infrastructure as Code, automation, and CI/CD, including tools such as GitLab, Bamboo or equivalent platforms.
• Experience with monitoring, logging, and observability platforms such as New Relic, Datadog, Splunk, Sentinel or equivalent.
• Excellent troubleshooting skills and the ability to support incidents across ingress, networking, edge security, and cloud platforms.
• Scripting skills in Python or Node.js, cloud certifications and a relevant IT or software engineering degree are desirable.

What else is in it for you?

• Work across a broad technology landscape spanning cloud, DevOps, automation, ingress, networking, observability, and edge security, with plenty of opportunity to keep building your technical capability.
• Join a supportive engineering environment with experienced SRE capability around you and exposure to challenging, continuously evolving technology
• Take real ownership of production platforms, from building and automating them through to improving resilience and responding to incidents.
• Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
• Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
• Opportunities for growth and development through formal programs or mentorship
• Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier‑free. We’re also working hard to remove bias and build a gender‑equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [e-mail] or on 03 8737 9415.

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