Technical Shift Leader

Australia Post; Greater Dandenong; On-site; AUD 120,000 - 140,000; Full time

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Job summary

Australia Post is seeking a Technical Shift Leader to head a skilled maintenance team across multiple sites, ensuring automated processing equipment runs safely and efficiently.

You'll drive reliability, lead performance initiatives, and coordinate with Operations, Engineering Leads, and SMEs to deliver maintenance excellence in Australia’s advanced processing environments.

Qualifications

• Lead a high-performing technical maintenance team across multiple sites.
• Drive maintenance, reliability, safety and KPI performance.
• Execute maintenance strategies to maximise availability and performance.
• Lead fault resolution and rapid-response troubleshooting for critical equipment.
• Partner with operational leaders to minimise disruption and resolve complex challenges.

Responsibilities

• Lead and develop a technical maintenance team.
• Drive performance against maintenance and safety KPIs.
• Implement maintenance strategies for equipment availability.
• Resolve critical faults and escalate when needed.
• Collaborate with cross-functional stakeholders on technical solutions.

Skills

People leadership

Engineering leadership

Stakeholder management

Lean Manufacturing

Reliability engineering

Operational excellence

Education

Engineering qualification (Electrical/Mechanical/Electrotechnology)

Tools

SAP or equivalent CMMS

Job description

Play a key role in keeping automated processing equipment running safely and reliably, supporting high performance operations through proactive maintenance and continuous improvement.

Being in our processing facilities means keeping active, working with a crew that’s got your back, and knowing the work you do really matters. It’s essential work with plenty of variety which means no two days are ever quite the same. We take safety seriously and look out for your wellbeing because you should be going home the same way you came to work.

About the opportunity

At Australia Post, we're transforming how Australia moves. As our Technical Shift Leader, you'll lead a team of skilled technicians responsible for keeping critical automated processing and operational equipment performing at its best across multiple sites. This is more than a maintenance leadership role. You'll drive equipment reliability, lead operational performance, solve complex technical challenges, and build a high-performing team that keeps our network moving safely and efficiently.

Working closely with Operations, Planners, Engineering Leads, Technical Team Leaders, and technical specialists, you'll play a key role in delivering maintenance excellence, supporting strategic change initiatives, and continuously improving performance across some of Australia's most advanced automated processing environments

What you’ll deliver with us

• Lead and develop a high-performing technical maintenance team operating across multiple sites.
• Drive performance against maintenance, reliability, safety and operational KPIs.
• Execute maintenance strategies and work plans that maximise equipment availability and operational performance.
• Lead fault resolution, escalation management and rapid-response problem solving for critical equipment issues.
• Partner with operational leaders to resolve complex maintenance challenges and minimise operational disruption.
• Champion continuous improvement, reliability initiatives and data-driven decision making.
• Use SAP or equivalent maintenance systems to ensure maintenance compliance, reporting accuracy and timely work order completion.
• Build strong relationships with Engineering Leads, SMEs and cross-functional stakeholders to deliver sustainable technical solutions.
• Support business transformation and change initiatives aligned to Australia Post's strategic direction.
• Foster a culture of safety, accountability, learning and continuous improvement across your team

About you

You are a people-first engineering leader who can build capability, drive change and deliver exceptional operational performance in complex automated environments.

You bring proven experience leading technical maintenance teams, coaching high performers and influencing stakeholders across operations, engineering and maintenance functions. You're equally comfortable on the floor resolving critical equipment issues as you are leading strategic improvement initiatives that enhance reliability, safety and productivity.

Your technical credibility is supported by an Engineering, Electrical, Mechanical or Electrotechnology qualification, and you'll stand out with additional leadership, change management, Lean Manufacturing, Reliability Engineering or Operational Excellence credentials.

Most importantly, you're a leader who thrives on developing people, driving continuous improvement and delivering reliable, high-performing operations through strong technical expertise and engaging leadership

How we’ll deliver for you

• Competitive Salary: earn a competitive remuneration package with a current base salary of $123,342 + 12% Superannuation + Applicable Shift Penalties, Sundays and public holiday penalties plus overtime opportunities where applicable.
• Work-Life Balance: enjoy a rotating shift environment, rostered days off and leave entitlements, plus annual leave loading. (18 scheduled work days for 4 weeks)
• Ongoing Development: access leadership development, technical training and mentoring from experienced Technical Services leaders and engineering specialists.
• Diverse & Challenging Work: no two days are the same. You'll work with advanced automation technologies, complex fault-finding activities and continuous improvement initiatives that directly impact Australia Post's operational success.
• Post Perks: enjoy exclusive discounts and cashback offers on hundreds of leading brands including Woolworths, Coles, JB Hi-Fi and Booking.com

We're delivering together

At Australia Post, we acknowledge the TraditionalCustodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applicationsfrom people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ***************@auspost.com.au