Site Reliability Engineer: Build Resilient, Scalable Systems

Xero; Australia; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Xero is seeking a Site Reliability Engineer to shift reliability into a front-row discipline. You will partner with product teams to design reliability by default and ensure our global platform withstands incidents affecting millions of users.

You will own platform health by building automated tooling, running chaos experiments, and improving incident response processes across Australia and the US, with flexible remote work and office hubs in Sydney, Melbourne, and Brisbane.

Qualifications

• Background in site reliability engineering or DevOps.
• Experience managing containerised workloads with Kubernetes on AWS.
• Coding proficiency in Golang, Python, or C#.
• Experience with incident management and on-call responses.
• Ability to communicate reliability investments to stakeholders.

Responsibilities

• Own platform health with automated tooling and resilience improvements.
• Design reliability-by-default patterns with product teams.
• Plan and execute chaos engineering experiments.
• Coordinate incident management rituals and post-incident analyses.
• Implement load-shedding and rate limiting to protect services.
• Collaborate across engineering groups to improve systemic stability.

Skills

Site reliability engineering

DevOps practices

Distributed systems

Incident management

On-call experience

Stakeholder communication

Tools

Kubernetes

AWS

Golang

Python

C#

Job description

Xero is seeking a Site Reliability Engineer to shift reliability into a front-row discipline. You will partner with product teams to design reliability by default and ensure our global platform withstands incidents affecting millions of users.

You will own platform health by building automated tooling, running chaos experiments, and improving incident response processes across Australia and the US, with flexible remote work and office hubs in Sydney, Melbourne, and Brisbane.