Site Operator (Stream 2)

Australian Sports Commission; Canberra; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible working arrangements

Training allowance

L&D calendar access

Superannuation 15.4%

Clearinghouse access

Free onsite parking

Onsite facilities

Job summary

Australian Sports Commission – Canberra ACT is seeking a hands-on Site Operator to support daily facilities, venue and logistics across the AIS campus. You will oversee casual staff, allocate tasks, and ensure spaces are safe, well-presented and ready for use on a 7-day rotating roster.

You will coordinate setups and pack-downs, assist with mail, fleet and transport services, equipment checks and reporting, while liaising with contractors and internal teams to resolve issues and elevate risks

Qualifications

• Experience in arena/stadium operations, facilities, venue or site operations.
• Experience supervising staff and allocating work.
• Ability to coordinate activities and manage competing priorities within procedures.
• Strong communication and stakeholder engagement with customers, contractors and internal teams.
• Monitor service standards and help identify operational risks and improvements.
• Practical knowledge of facility operations and safe equipment use.
• Current Chief or Fire Warden certification; First Aid and CPR certification.
• Experience operating industrial equipment (forklifts, EWP) and relevant licences.

Responsibilities

• Oversee casual staff and allocate operational tasks.
• Coordinate facility set-ups, pack-downs, mail, fleet and transport services.
• Ensure facilities, equipment and operational areas are safe, presented and ready for use.
• Resolve routine operational issues and escalate risks when required.
• Support procurement, asset coordination, contractor liaison and reporting.

Skills

Arena/Stadium operations

Facilities management

Staff supervision

Operational coordination

Stakeholder engagement

Risk monitoring

Certifications (WWCC, First Aid, CPR)

Forklift operation / equipment

Tools

Forklift operation equipment

Job description

Australian Sports Commission – Canberra ACT

Applications close at 11:30pm AEST Thursday 12 November 2026 (late applications will not be accepted).

The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men's and Women's Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.

Are you up for the challenge?

About the team

Site Operations delivers day-to-day facilities and venue operations across the AIS campus and other ASC sites. We work closely with security, maintenance, horticulture, commercial, capital works and strategic asset management teams to keep facilities safe, functional, well-presented and ready for sport, events, tenants, staff and visitors. The team supports a diverse and active campus, including aquatic facilities, the Sports Training Facility and high-performance training environments, where reliable service and operational readiness matter every day.

About the role

As a Site Operator Stream 2, you will support the day-to-day delivery of facilities, venue and logistics services across the AIS campus. You will assist with overseeing casual employees, allocate operational tasks, and help ensure facilities, equipment and operational areas are safe, secure, well-presented and ready for use.

Working as part of a 7-day rotating roster, you will support the operational readiness of the AIS Arena and Visitors Centre, AIS Track and Field Centre and Logistics Services. You will coordinate facility set‑ups and pack‑downs, support mail, fleet and transport services, undertake facilities operational tasks and equipment assurance activities, and work closely with internal staff, external stakeholders, contractors and service providers. You will resolve routine operational issues, elevate risks and incidents when required, and assist with procurement, asset coordination, contractor liaison and reporting.

This is a key supporting role for a hands‑on operator who enjoys working in a varied and fast‑paced operational environment. Working across facilities and logistics services, you will help ensure the campus is safe, well‑presented and operationally ready, while responding to day‑to‑day requirements and providing quality customer service. You’ll be part of a collaborative team keeping ASC operations running safely and effectively.

About you

You are an experienced, hands‑on operational professional who is organised, practical and comfortable coordinating work in a busy service environment. You communicate clearly, use sound judgement and take ownership of delivering safe and reliable service delivery. You will bring:

• Experience in Arena/Stadium operations, facilities, venue, logistics or site operations, including supporting day‑to‑day service delivery in a complex operational environment.
• Experience supporting and supervising staff, allocating work, and contributing to team capability and development.
• The ability to coordinate operational activities, manage competing priorities and resolve day‑to‑day operational issues within established procedures.
• Strong communication and stakeholder engagement skills, with the ability to work effectively with customers, contractors, service providers and internal stakeholders.
• The ability to monitor service standards, identify and elevate operational risks and contribute to continuous improvement.
• Practical knowledge of Arena/Stadium, facilities, venue or operational service delivery, including the safe use of equipment and operational systems.
• Current Chief or Fire Warden certification.
• Current First Aid and CPR certification.
• Experience operating or industrial equipment such as forklifts, elevated work platforms or similar machinery.
• Hold or be willing to obtain appropriate certification and licenses, such as White Card, Working Safely at Heights, EWP, Dogging and Rigging (basic), Forklift licence, and Light/Medium Rigid Licence.

This position is offered as an ONGOING.

This process will also establish a pool of candidates who may be considered for future ongoing, part‑time and casual placements.

Why work with us?

We have offices located in Canberra, Melbourne and Sydney. Across all locations, we offer:

• Options for flexible working arrangements.
• Annual allowances towards training based on individualised career goals.
• Access to a customised ASC L&D calendar for ongoing professional and career development.
• Generous superannuation scheme with up to 15.4% employer contributions.
• Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals.

Additionally, our Canberra campus offers:

• Free onsite parking
• Onsite facilities including café, dining hall, gym, and swimming pool.
• Priority placement for your children to access the award winning, onsite AIS Caretaker's Cottage Childcare Centre.

To be eligible for employment with the Australian Sports Commission, it is preferred that applicants are Australian citizens or permanent residents of Australia.

As part of the Commonwealth Child Safety Framework the ASC is committed to being a Child Safe Organisation and leading the way in Child Safety across the sports sector. This position requires a Working with Vulnerable/Children People check to obtain employment.

Position is based on‑site in Canberra.

Notes

• The ASC is committed to protecting children from harm. We require all applicants that will work with children to undergo screening processes prior to appointment.
• Should a merit pool be established for this position, it may be used to fill ongoing or fixed term opportunities as they arise within 18 months from the date advertised.
• The ASC operates under the Australian Sports Commission Act 1989 and is separate to the Public Service Act 1999. The ASC accepts most leave liability and recognition of prior service if you are currently employed at a Commonwealth agency.
• If you are experiencing issues or have any questions with the e‑recruitment system, please contact the People & Culture Hub via email ******@ausport.gov.au or phone [phone]***.

Acknowledgement of Country

The Australian Sports Commission (ASC) acknowledges the Traditional Custodians of the lands where its offices are located, the Ngunnawal people and recognises any other people or families with connection to the lands of the ACT and region, the Wurundjeri Woi-wurrung people of the Kulin Nation, the people of the Yugambeh Nation and the Gadigal people of the Eora Nation. The ASC extends this acknowledgment to all the Traditional Custodians of the lands and First Nations peoples throughout Australia and would like to pay respects to all Elders past and present. The ASC recognises the outstanding contribution that Aboriginal and Torres Strait Islander peoples make to society and sport in Australia and celebrates the power of sport to promote reconciliation and reduce inequality.

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