Group Operations Manager

Australian Institute of Sport; Sydney; On-site; AUD 129,000 - 152,000; Full time

Benefits offered by this job

Generous superannuation up to 15.4%

Flexible working arrangements

Offices in Sydney Canberra Melbourne

Job summary

The Australian Institute of Sport seeks a Group Operations Manager to lead planning, reporting, budget, risk and governance across the ASC. You will coordinate across directors and integration with shared priorities, ensuring delivery against the strategic vision and performance commitments.

Working closely with senior leadership, you will supervise a small team, manage competing priorities and provide evidence-based advice while upholding governance standards.

Qualifications

• Experience leading or managing operational functions, governance activities, program delivery, customer service or corporate support services within a complex organisation.
• Proven ability to lead and develop a small team, including performance management, coaching, work allocation and capability development.
• Proven ability to manage competing priorities, exercise sound judgement, and deliver high-quality outcomes within agreed timeframes.
• Experience applying governance, risk management, compliance and assurance frameworks to support effective delivery.
• Strong analytical and problem-solving skills with evidence-based advisory capability.
• Highly developed stakeholder engagement and cross-functional collaboration skills.
• Excellent written and verbal communication for senior leaders and reporting.
• Tertiary qualifications or equivalent experience in operations management, governance, or related discipline.

Responsibilities

• Lead effective planning, reporting, budget, risk, governance and resource-management practices for Group Operations.
• Coordinate and assure Group Operations across priorities, interdependencies and business requirements.
• Provide analysis, advice and recommendations to inform decision making and timely issue resolution.
• Maintain accountability for substantive programs with relevant Directors.
• Oversee delivery, resources, training and operational risk management across the group.

Skills

Operational leadership

Governance implementation

Stakeholder engagement

Analytical problem solving

Team leadership

Communication (reports/briefings)

Education

Relevant tertiary qualifications in operations/administration/governance

Tools

Risk management frameworks

Job description

Australian Institute of Sport – Sydney NSW

$128,968 - $152,181 a year

Full time, Permanent

1d ago , from Australian Institute of Sport

• $128,968 - $152,181 + 15.4% superannuation - ASC Grade 6
• Ongoing Full Time

Applications close at 11:30pm AEST Wednesday, 11 November 2026(late applications will not be accepted).

The Australian Sports Commission is currently in the Green and Gold decade. An exciting time filled with international sporting competitions on home soil culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.

Are you up for the challenge?

About the team –

The Group Operations leads and coordinates strategic and operational support services that enable the effective delivery of ASC priorities. Through strong governance, planning, performance oversight and stakeholder engagement, the team helps ensure organisational resources are aligned to key outcomes and that business operations are delivered efficiently, consistently and in accordance with organisational requirements.

About the role –

The Group Operations Manager enables the Group to operate as a coordinated, well-managed and
accountable business unit by leading effective planning, reporting, budget, risk, governance and resource-management practices.

Working closely with the EGM, Senior Advisor, Directors and Group leadership, the role leads the coordination and assurance of Group Operations across shared priorities, interdependencies and business requirements, ensuring the Group meets its obligations under ASC strategy, corporate reporting frameworks, governance requirements and performance commitments.

The role oversees delivery, resources, training, risks and operational issues providing analysis, advice and recommendations that inform decision making and timely issue resolution, while maintaining clear accountability for substantive branch programs with the relevant Directors.

About you –

The successful candidate will demonstrate:

• Experience leading or managing operational functions, governance activities, program delivery,customer service or corporate support services within a complex organisation.
• Demonstrated ability to lead and develop a small team, including performance management,coaching, work allocation and capability development.
• Proven ability to manage competing priorities, exercise sound judgement, and deliver high-qualityoutcomes within agreed timeframes.
• Experience applying governance, risk management, compliance and assurance frameworks tosupport effective delivery. Including identifying emerging risks, advising leadership andmonitoring resolution.
• Strong analytical and problem-solving skills, including the ability to assess information andprovide evidence-based advice.
• Highly developed stakeholder engagement skills with the ability to build effective workingrelationships across diverse business areas.
• Excellent written and verbal communication skills, including experience preparing reports,briefings and advice for senior leaders.
• Relevant tertiary qualifications and/or equivalent demonstrated experience in operationsmanagement, business administration, governance, project delivery or a related discipline.

• $128,968 - $152,181 + 15.4% superannuation - ASC Grade 6
• Sydney,Canberra,Melbourne
• Ongoing Full Time

Applications close at 11:30pm AEST Wednesday, 11 November 2026(late applications will not be accepted).

The Australian Sports Commission is currently in the Green and Gold decade. An exciting time filled with international sporting competitions on home soil culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.

Are you up for the challenge?

About the team –

The Group Operations leads and coordinates strategic and operational support services that enable the effective delivery of ASC priorities. Through strong governance, planning, performance oversight and stakeholder engagement, the team helps ensure organisational resources are aligned to key outcomes and that business operations are delivered efficiently, consistently and in accordance with organisational requirements.

About the role –

The Group Operations Manager enables the Group to operate as a coordinated, well-managed and
accountable business unit by leading effective planning, reporting, budget, risk, governance and resource-management practices.

Working closely with the EGM, Senior Advisor, Directors and Group leadership, the role leads the coordination and assurance of Group Operations across shared priorities, interdependencies and business requirements, ensuring the Group meets its obligations under ASC strategy, corporate reporting frameworks, governance requirements and performance commitments.

The role oversees delivery, resources, training, risks and operational issues providing analysis, advice and recommendations that inform decision making and timely issue resolution, while maintaining clear accountability for substantive branch programs with the relevant Directors.

About you –

The successful candidate will demonstrate:

• Experience leading or managing operational functions, governance activities, program delivery,customer service or corporate support services within a complex organisation.
• Demonstrated ability to lead and develop a small team, including performance management,coaching, work allocation and capability development.
• Proven ability to manage competing priorities, exercise sound judgement, and deliver high-qualityoutcomes within agreed timeframes.
• Experience applying governance, risk management, compliance and assurance frameworks tosupport effective delivery. Including identifying emerging risks, advising leadership andmonitoring resolution.
• Strong analytical and problem-solving skills, including the ability to assess information andprovide evidence-based advice.
• Highly developed stakeholder engagement skills with the ability to build effective workingrelationships across diverse business areas.
• Excellent written and verbal communication skills, including experience preparing reports,briefings and advice for senior leaders.
• Relevant tertiary qualifications and/or equivalent demonstrated experience in operationsmanagement, business administration, governance, project delivery or a related discipline.

This position is offered as an ONGOINGposition.

Why work with us?

We have offices located in Canberra, Melbourne and Sydney. Across all locations, we offer:

• Options for flexible working arrangements.
• Annual allowances towards training based on individualised career goals.
• Access to a customised ASC L&D calendar for ongoing professional and career development.
• Generous superannuation scheme with up to 15.4% employer contributions.
• Corporate discount on AIS Shop merchandise.
• Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals.

Additionally, our Canberra campus offers:

• Free onsite parking
• Onsite facilities including café, dining hall, gym, and swimming pool.
• Priority placement for your children to access the award winning, onsite AIS Caretaker’s Cottage Childcare Centre.

If you have any questions about this opportunity, please contact:

• Contact Officer: Kelly Hart, Senior Advisor Sport Impact Group
• Phone number: 0406 446 ***
• Email address: **********@ausport.gov.au

Eligibility

To be eligible for this position applicants are required to be Australian citizens only and must be able to obtain and maintain an AGSVA Security Clearance.
As part of the Commonwealth Child Safety Framework the ASC is committed to being a Child Safe Organisation and leading the way in Child Safety across the sports sector. This position requires a Working with Vulnerable/Children People check to obtain employment.

Notes

• The ASC is committed to protecting children from harm. We require all applicants that will work with children to undergo screening processes prior to appointment.
• Should a merit pool be established for this position, it may be used to fill ongoing or fixed term opportunities as they arise within 18 months from the date advertised.
• The ASC operates under the Australian Sports Commission Act 1989 and is separate to the Public Service Act 1999. The ASC accepts most leave liability and recognition of prior service if you are currently employed at a Commonwealth agency.
• If you are experiencing issues or have any questions with the e-recruitment system, please contact the People & Culture Hub via email ******@ausport.gov.au or phone [phone]***.

Acknowledgement of Country

The Australian Sports Commission (ASC) acknowledges the Traditional Custodians of the lands where its offices are located, the Ngunnawal people and recognises any other people or families with connection to the lands of the ACT and region, the Wurundjeri Woi-wurrung people of the Kulin Nation, the people of the Yugambeh Nation and the Gadigal people of the Eora Nation. The ASC extends this acknowledgment to all the Traditional Custodians of the lands and First Nations peoples throughout Australia and would like to pay respects to all Elders past and present. The ASC recognises the outstanding contribution that Aboriginal and Torres Strait Islander peoples make to society and sport in Australia and celebrates the power of sport to promote reconciliation and reduce inequality.

Application and Job Description

The Job Description can be downloaded from the attachment below. The application form will include these questions:

• Referencing the job description, please describe why you believe you are suitable for this position, including listing your key relevant achievements [up to 750 words]
• The ASC’s shared values are respect, integrity, teamwork and excellence. Please describe which resonates with you and why [up to 300 words]

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Job Description Opens in new window

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