Site Manager - Kwinana Henderson

Wilson Group; Western Australia; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Training and Development

Health Insurance discounts

Employee Assistance Programs

Job summary

Wilson Group WA, AU is seeking a Site Manager for Kwinana/Rivervale region to lead on-site operations, manage client service delivery within budget, and report to the Operations Manager. You’ll direct the security officer team and act as the main liaison with clients and site staff.

The role requires proven multi-site security operations experience, strong leadership, and HR knowledge. A tertiary qualification and relevant clearances are preferred, with training and career progression

Qualifications

• Experience managing multi-site operations within the security industry
• Proven leadership and client relationship management skills
• Effective communicator with clear direction to staff at all levels
• Strong time management and decision-making abilities in complex environments
• Sound rostering, cost analysis, performance management and HR principles
• Advanced computer literacy, especially in Excel, Word

Responsibilities

• Manage service performance and ensure contractual and budgetary compliance
• Lead, support and mentor a team of security officers
• Serve as client contact for issue resolution and process improvement
• Maintain regular meetings with clients and internal teams to monitor contract outcomes
• Monitor compliance and training to ensure policy adherence
• Provide timely reporting and analysis of contract performance
• End-to-end recruitment to maintain staffing and relief coverage
• Enforce safe work practices and legislative compliance

Skills

Multi-site operations

Leadership

Client relationship management

Communication

Time management

Decision making

Rostering

Cost analysis

Performance management

HR principles

Excel

Education

Tertiary qualification in security/business/commerce

Tools

Excel

Job description

SITE MANAGER - KWINANA HENDERSON Wilson Group WA, AU

ABOUT WILSON:

As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.

Our vision is to be the most trusted provider of integrated Security Solutions and our purpose, is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in.

Wilson Security’s journey towards a more sustainable and responsible future is bought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.

ABOUT THE ROLE:

• Rivervale location with travel to our sites South of the River
• Full time permanent

The Site Manager ensures efficient site operations and client service delivery within budget, aligned with Wilson Security’s Vision and Business Strategy. Reporting to the Operations Manager, you’ll provide leadership, resolve issues, and act as a key communication link between the Operations Team, clients, and site personnel.

DUTIES & RESPONSIBILITIES:

• Management of service performance, ensuring contractual and budgetary compliance.
• Manage, support and mentor a team of security officers .
• Act as the client contact for issue resolution and process improvement.
• Maintain regular meetings with clients and internal teams to monitor and enhance contract outcomes.
• Monitor compliance and training, ensuring contractual and policy adherence.
• Provide timely reporting and analysis of contract performance.
• End to end recruitment to ensure staffing levels are maintained providing for relief requirements
• Enforce safe work practices and compliance with policies and legislative requirements.

SKILLS AND REQUIREMENTS:

• Experience managing multi-site operations within the security industry
• Proven leadership and client relationship management skills.
• Effective communicator with a track record of providing clear direction to staff at all levels.
• Strong time management and decision-making abilities in complex, multi-tasking environments.
• Sound understanding of rostering, cost analysis, performance management, and HR principles.
• Advanced computer literacy, especially in Excel, MS Word

WHO WE ARE LOOKING FOR:

• Australian Citizen – Essential due to Defence Clearance eligibility.
• NV1 Clearance – Highly desirable
• Minimum 3 years of experience in client or account management.
• At least 5 years of proven experience in the security industry delivering comparable outcomes. (desirable)
• WA Security Licenses (desirable).
• Tertiary qualification in security, business, commerce, or a related discipline (advantageous).

Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.

Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.

We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.

WA License SA60888